Where do we get our Kickstarter backer number?  I backed in January and have an order "ready to ship".
I need it to submit a question regarding shipping.

Just received the kit today; LCD ribbons attached to DSI and TP (metal side down, a little awkward without the yet-to-be-shipped enclosure), and the red LED powers on, but it does not appear to boot.  I checked the connections, same result.  I removed the LCD and tried the board alone with a good HDMI cable; same result: black screen.

I attempted to verify the image on the "Pre-loaded Micro SD card" with both a Windows 8 and a Macbook, but both state that the "disk is not readable"???   WTF?  

What next?  Any suggestions would be greatly appreciated!


------------------------------------
(Reward Level):

"The PINE A64+ Box w/ Touch Screen

You will get the PINE A64+ 1GB unit along with 64GB MicroSD Pre-Loaded with Android 5.1 OS, 802.11N Wifi + Bluetooth 4.0, PINE64 Power Supply, 7" LCD touchscreen panel, the PINE64 Enclosure. 2GB upgrade available for $10 later. "

Despite my best efforts, I cannot get the Play Store functional.  Every time I try to install an app, no matter how simple it is, I get an "Auth error."  I get this error, despite ensuring that I'm logged into my Google accounts; that the time is correct; that WiFi is enabled so that location is found.

What the hell?  Hardware is only as good as its' software.  Is this a Jide or Pine issue?


-MMB

I'm trying to compile a "hello world" assembly program written for 32-bit ARM. I was told this would work:

gcc -o hello -m32 hello.S

But I get this error:

gcc: error: unrecognized command line option '-m32'

I installed build-essential but nothing else. Am I just missing some component that allows this switch, or am I out of luck? Sorry if this is a stupid question, but I'm just another one of the newbs having fun crawling through the dark trying to make things work.

Hi all. Not sure how many of you have tried to SSH into your pine64 (using debian image) from outside of the LAN. I am unable to do so. Here are some things I have discovered to help.

1. I have a Raspberry Pi that I can SSH into from the outside. I have a router/modem combo from COX and can SSH from the outside and inside the LAN just fine. And strange enough, I don't even have to forward any ports to do this.
2. I tried to open the port on the router and looks like that doesn't matter one way or another.
3. When the RPi is plugged in to the router/modem, when I check the port 22 on a website, I enter my outside LAN IP and scan port 22 opens. When I remove the RPi and scan again port 22 closes.
4. With the pine64, I have the SSH setup. I can ssh to it from inside my lan network. Can't access outside my LAN.
5. Ran nmap

I've emailed support AT LEAST 3 times since I got my "Your Package has shipped". I have yet to hear back from them about ANYTHING. 

I got the email on May 27th. That's almost 3 weeks ago. 

It came with a tracking number. I emailed them a few days later to let them know the tracking number would not work. Then about a week ago I got the Kickstarter email saying that some packages didn't get "scanned" or whatever. Now I see that MANY other people are in the same boat. 

I tried my tracking number again... Still, nothing. It just says "Pending" like it did since May 27th. 

Why am I being ignored by support? Why hasn't my package gotten here yet? Why hasn't my tracking number been updated? Why haven't I received any information other than the Kickstarter update that blamed the shipping company? 

This is my tracking number... As if it would help.

LS888455638CN

Boots when just wifi/Bluetooth, and boots when just LCD/ Touchscreen. I'm running the android lcd version. When both are in the red light turns off then on and and nothing happens

Hi, I was playing a bit with the bluetooth part on the RTL8723bs. What I gather from the documentation and the web it's just a normal serial interface and needs to be initialized correctly. I used a small program from https://github.com/lwfinger/rtl8723bs_bt and was able to talk to the BT module on /dev/ttyS1 (physical UART is UART1 on Port G of the A64) and it seems it was able to initialize the BT and hook it up to the Linux BT subsystem. (see http://pastebin.com/Z3RUS9kc for output and dmesg). Now I have to see if it actually works :-)

Edit: while the initialization seems to work, the Linux BT stack doesnt register any new adapters, I have to look into how to debug that....

Hi,
I recently moved over to the Ubuntu image after longsleep stopped supporting the Arch version. However, I'm now getting very slow boot times of up to 5 minutes, and the issue seems to be with the wifi driver:

Hello,

I got problem with using my lbp 6020 printer. I used the 32bit drivers as amr64 drivers are not available. Everything went Ok, but when try to print a test page or any other, the printer shows "Filter Failed" error and it does not print. Have someone encountered this? 

this is the output of lpstat -t
scheduler is running
no system default destination
device for LBP6020: ccp://localhost:59687
device for PinePrint: usb://Canon/LBP6020?serial=0000A2E6M8c3
LBP6020 accepting requests since Wed 15 Jun 2016 07:31:30 PM UTC
PinePrint accepting requests since Wed 15 Jun 2016 07:28:09 PM UTC
printer LBP6020 disabled since Wed 15 Jun 2016 07:31:30 PM UTC -
Filter failed
printer PinePrint is idle.  enabled since Wed 15 Jun 2016 07:28:09 PM UTC
PinePrint-12            unknown           1024   Wed 15 Jun 2016 07:28:00 PM UTC
LBP6020-13              unknown           1024   Wed 15 Jun 2016 07:31:27 PM UTC

as I checked /etc/init.d/ccpd status I got no numbers as i installed it on Ubuntu I got two numbers which meant that it was operating correctly..