05-26-2020, 11:31 AM
(12-28-2019, 06:01 PM)Jeremiah Cornelius Wrote:(12-28-2019, 04:29 PM)rossk Wrote:(12-28-2019, 04:01 PM)Jeremiah Cornelius Wrote: ORDER FROM NOVEMBER: ADVICE?
Hello, I ordered my ANSI PineBook Pro from the USA on November 9th.
I received a transaction notification from PayPal, verifying payment of US $254.99 to Syabas Technology Hong Kong, Limited, but have no subsequent order notification or acknowledgement by Pine.
Later, I separately ordered several accessories, like the NMVe adaptor, etc., and received prompt notice of order placement, and shipping notification, etc.
Is this normal? How do I assure that my PBP order is correctly received by Pine, and that I have prioritization in delivery queue for early November?
Any and all advice and assistance is welcome and appreciated.
Thanks!
When I ordered mine, (ANSI, December 3rd), I got the paypal receipt and an separate email from sales@pine64.org with my order number.
Thanks. I can confirm, I received no order number or other confirmation from Pine, just a PayPal transaction ID.
For what it's worth, I didn't receive any notification for 6 weeks until today when I received an email from the shipper. Be patient: it will come.