Pinebook problem

[meghancordo]

Hello,
I bought the new Pinebook Pro back in August. A few days ago, while browsing the internet with Firefox on the standard Manjaro installation (no recent updates), I closed the lid to say goodbye to someone and forgot to charge it.

The next day, it wouldn’t turn on at all. I tried various key combinations in case it was a screen brightness issue, but I figured the battery must be drained. I charged it with the supplied charger all day, and the blinking red light indicated it was charging, but it never turned steady. Still, the laptop wouldn’t power on.

The following day, I charged it all day using USB-C, thinking the charger might not be working properly, but the same blinking red light persisted. The laptop remains unresponsive. I even tried USB booting with Tails, but nothing happened.

Today, I'm planning to open it up to check if anything has come loose.

Any suggestion is appreciated!

[mikehenson]

Hello,
I bought the new Pinebook Pro back in August. A few days ago, while browsing the internet with Firefox on the standard Manjaro installation (no recent updates), I closed the lid to say goodbye to someone and forgot to charge it.

Any suggestion is appreciated!

Something simple, Try holding the power button for 5 or 10 seconds to turn it OFF.a Then try turning it back ON. 
It sounds like it went to sleep and forgot how to wake up.

Device: PineBookPro
OS: Arch with Phosh

[RicTor]

I have had very similar problems. At one stage I charged the battery separately from a lab power supply set to 4.0v. It then switched on - the software registered about 75% charged and normal charging proceeded.

I'm currently attempting to understand the hardware charging - but it's near impossible from the available schematic. So i am trying to redraw the power system to impart comprehension. If anyone is interested I could use help.