Is a new NVMe-Controller already being shipped?
#8
(03-05-2020, 06:15 PM)tllim Wrote:
(03-05-2020, 12:56 AM)Kaythe Wrote:
(03-04-2020, 07:12 AM)tophneal Wrote:
(03-04-2020, 02:49 AM)Kaythe Wrote: Has anybody who sent an email as specified in the news post received anything yet? I don't even have an answer confirming that my email arrived at all...

Not yet, but it give it some time. All departments of operation are crippled right now. Pine is probably focusing first on getting out backlog orders from during CNY.

That's what I figured, I'm just a bit annoyed at not getting at least a reply that my messsage has been received. It wouldn't be the first time an email I sent didn't actually arrive.

Support team currently sorting out the reply. Totally there are 120 emails received and this NVMe installation issue only affected the first 100 set of  Pinebook Pro buyer who also purchase NVMe card. Please check the attached photo, if you have the left taller holder, then we needs to ship you the new holder. If you already have the shorter holder (on the right), you should be OK and we will NOT ship you another holder.

I think I already have the new standoff. I attached an image. Sorry if it's a bit blurry. The phone camera is lacking in the resolution department.


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Messages In This Thread
RE: Is a new NVMe-Controller already being shipped? - by Daysleeper_Ed - 03-06-2020, 04:39 AM

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