04-05-2021, 02:25 PM
(03-23-2021, 03:28 AM)Aergan Wrote:(01-27-2021, 12:15 AM)tllim Wrote: If still under warranty, please file RMA. However, if you have interest to fix yourselves, support team can make the RT272B arrangement.
Purchased and replaced both of the SOIC and no, still dead. Voltage rails present, so assume it's chipset related. Warranty has long expired (30 days) before I even opened the box in the first place. Would it be possible to purchase a pre-populated board? Might be a solution for those with DOA units after the short warranty has expired etc.
Please issue the support ticket and PM me your ticket number. I will inform support team to use the date that you report this incident (assume still fall into warranty period) in this thread as claim date. The Pinecil mainboard is thin and long, that needs a protective case during shipping transport. The total price end up close to a Pinecil price, this is reason why Pine Store does not post a mainboard as spare item.
