Hello 


     I made an order many months ago , and I got fed up of waiting. I emailed the ladies and gentlemen who work at Pine64 four times already, and yet I was not graced with a single response. I shall include my emails :

May 30 2016
Hello !

     I would like to cancel my order of the Pine64. I am tired of waiting to be honest. It has been months. If you require assistance in locating my order, please ask me any question you prefer.

   Thank you!
On June 8 I receive an email saying my Pine64 has been shipped...

I sent another email immeditely after I received the shipping notification :

Hello !

     Did you receive my email asking you to cancel my order? May I ask why was it shipped ?


   Thanks

I sent another :

Hello !

   I emailed you about cancelling a preorder, and noone bothered to email me. Today I get an email saying the pine64 was shipped out. May I ask , could you tell me what to do in this case ? I emailed you about the cancellation twice.



No response ...  May I ask whats going on ? All I want to do is cancel my order... You definately convinced me to get a Rasberry Pi 

The lack of resources about Pine64 on search engines was suddenly explained when I found out that both the forum and the wiki had their "robots.txt" files configured to forbid indexing:

I cannot get the display to display anything. I see it flicker when the pine is powered on and Pre-loaded works on my Tv via HDMi, just cannot get the 7" display to work. All connections are made with the exposed pinsfacing down and locking tabs released prior to install and locked after install.

Any ideas??

Matt

Answer for Anthony Cunningham
I have been meaning to give you an answer to your Acrylic Case mounting bolts question posed in KickStarter comments.

The coarse thread measures 7.8mm diameter across thread, 1.15mm thread pitch, there is 14mm of screw thread.
The supplied flat head is 4mm thick, 12.23mm diameter with no screwdriver slot or hole - just screwed in by hand.
The spacer/tubes only have a few mm of thread then open out to the full width and depth of the tube (less a few mm at the other end) so no limit to length of screw.
Tube outside diameter is 12mm.

Cheers ... Neil

I have the Remix OS on my Pine64.  Working ok.  I wanted to use the Pine64 remote with the OS.  The MOUSE button does not work the way it does in the Android OS.  Anyone have luck getting it to work?  Some buttons seem to work, but not the MOUSE Button to get a pointer.

I was wondering if any one has hooked up a controller to the pine via bluetooth?

I'd like to hear from someone who has received there order so as I can gauge shipping, etc.

Currently I'm Kickstarter backer #17,538 and have been patiently watching as others received their pre-order boards this past spring -- not sure about orders after KS??? I've tried to figure out if there was a rhyme or reason in delaying some and shipping others. I emailed once in early May since the backer site continued (and continues as of June 9, 2016) to show "Ready to Ship."  I follow up with a 2nd email 10 days later after reading response times were 7-10 days. Two days ago (June 7 -- which was about a month since my first email) an email reply indicated that the "the remixOS was causing a slight delay but they currently have [my] order in the pipeline." (BOLD above was my addition -- if it wasn't so frustrating it would be humorous.)

According to the June 7th email, they are shipping out a "couple hundred orders per day and had 4000 left to ship." As of June 9th ... the backer site continues to show "Ready to Ship." So if my calculations are correct and there were 36,781 backers -- 33,000 have already received their orders?

Question for someone who has watch the progress:
Once the backer site updates that an order has shipped, what kind of time frame is normal to the U.S.?

RichC

I've spent several hours looking through the forum here, but I cannot find any word, (official or not), on the status of the 8000mAh batteries some of us have ordered. My question is simple, have they started shipping yet? I haven't seen anyone in the forums here or on Kickstarter mention that they have received their batteries. My understanding, according to what I could find in the updates, was that the Pine64 Team had the batteries and had worked out a solution to shipping them to backers here in the U.S..

Anyone have an idea of this? I already received my 2GB board, RTC battery case, LCD touchscreen, and the wifi/BT module. I'm simply waiting on the 8000mAh battery and the PlayBox Enclosure, (which I already know won't come until around August).

I am having fun  playing around with the board currently, and as everyone else probably knows, only the one version of Android, (designed for the LCD screen), works on the board.

Thanks everyone.

Received email May 27 
    "Your order for PINE A64, First $15 64-Bit Single Board Super Computer has shipped!"

Backer ID: 14,220
Tracking number: LS913212737CN  - This is not valid an has never worked.

Where is my board?  

Howdy. Thanks in advance to everyone who has contributed time and effort to the software for these boards, I'm excited to see where things go from here.

Bought the pine to replace my clunky HTPC, which is going in a closet to become a media server. After much wailing and gnashing of teeth, I got Android running on an old 32GB micro SD card (interestingly, I bought a 64GB Class 10 SD card but it was slow as hell and apps kept crashing. the 32gb "slow" card works fine). Did all my testing and setup plugged into a brand new LG 27" IPS monitor direct to HDMI. Then I went to plug the Pine into my home theater system, Pine -> Receiver/HDMI Switcher -> 5 year old Philips plasma TV. 

No signal. Then tried directly to the TV, HDMI-HDMI. No signal.

I know the card is good and the board is good, because I'm able to use Android on the LG monitor. What do I need to do to get it working on the TV? I'm not trying to buy a new TV just to get this board working.