Ordering Pinephone - Error in Shipping cost calculation
#1
I am trying to order a Pinephone Convergence Package and two accessories. When I fill the form to calculate shipping costs I am getting the following error:


Quote:There are no shipping methods available. Please double check your address, or contact us if you need any help.


The address is in an EU country, Greece, so I m surprised at this result. I 've emailed sales@pine64.org ~4 days ago with more details but haven't gotten a reply yet. (I ve used the same email address that I used to register in the pine64 forums.) I m not in a hurry to order, unless that means I miss out on this batch.

I 've also tried a valid UK address and got the same error. (There was an added VAT entry for the UK address though.)

Any ideas on what I should do?

  1. Should I wait till pine64 team replies?
  2. Should I wait until pine64 team fixes the shipping costs calculation issue?
  3. Should I ignore this and proceed with checking out the order?
  4. Something else?
I m opting for (1) with a mix of (4). (4) in this case being this forum post :o

Any ideas?
#2
(07-19-2020, 01:39 PM)Iolaum Wrote: I am trying to order a Pinephone Convergence Package and two accessories. When I fill the form to calculate shipping costs I am getting the following error:


Quote:There are no shipping methods available. Please double check your address, or contact us if you need any help.

...

They can't be shipped together - you need to do two separate orders unfortunately to resolve the shipping issue.

It describes this on the Pinephone's store page. See the picture:

[Image: attachment.php?aid=1991]


Attached Files
.jpg   Capture.JPG (Size: 39.18 KB / Downloads: 565)


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