PINEBOOK Pro USB-C Docking Deck issues
#1
Question 
Heyoh, I had purchased the PB-Pro Docking Deck recently and seem to be having some issues with it. Primarily, I can't seem to charge my Pinebook Pro off of it, and secondarily, It's not connecting to the plugged in ethernet...
The dock didn't come with any extra charging cables, so I just plugged in the PB-Ps charger directly into the docking bar, then the dock into the PB via the USB-C cable (in the one and only usb-c port). The PB does appear to be able to read SSDs that are plugged into the bar, so I feel like the USB-C itself is fine. The ethernet port is blinking as if it is transferring data, but only WiFi options appear. I'm using Manjaro ARM XFCE 21.04 atm, if that plays into it. Thanks in advance!
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#2
(07-06-2021, 04:34 PM)pawzy Wrote: Heyoh, I had purchased the PB-Pro Docking Deck recently and seem to be having some issues with it. Primarily, I can't seem to charge my Pinebook Pro off of it, and secondarily, It's not connecting to the plugged in ethernet...
The dock didn't come with any extra charging cables, so I just plugged in the PB-Ps charger directly into the docking bar, then the dock into the PB via the USB-C cable (in the one and only usb-c port). The PB does appear to be able to read SSDs that are plugged into the bar, so I feel like the USB-C itself is fine. The ethernet port is blinking as if it is transferring data, but only WiFi options appear. I'm using Manjaro ARM XFCE 21.04 atm, if that plays into it. Thanks in advance!
I installed the newest version of Manjaro ARM KDE, and seemed to run into the same problem with the dock. But I think I stumbled onto another issue that may have been holding me back... and I feel really silly... I took the USB-C cable out, turned it over, 180 degrees, and re-inserted it... and now it appears to be working.
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#3
(07-07-2021, 09:35 AM)pawzy Wrote:
(07-06-2021, 04:34 PM)pawzy Wrote: Heyoh, I had purchased the PB-Pro Docking Deck recently and seem to be having some issues with it. Primarily, I can't seem to charge my Pinebook Pro off of it, and secondarily, It's not connecting to the plugged in ethernet...
The dock didn't come with any extra charging cables, so I just plugged in the PB-Ps charger directly into the docking bar, then the dock into the PB via the USB-C cable (in the one and only usb-c port). The PB does appear to be able to read SSDs that are plugged into the bar, so I feel like the USB-C itself is fine. The ethernet port is blinking as if it is transferring data, but only WiFi options appear. I'm using Manjaro ARM XFCE 21.04 atm, if that plays into it. Thanks in advance!
I installed the newest version of Manjaro ARM KDE, and seemed to run into the same problem with the dock. But I think I stumbled onto another issue that may have been holding me back... and I feel really silly... I took the USB-C cable out, turned it over, 180 degrees, and re-inserted it... and now it appears to be working.

I've been having similar problems, using majaro arm with sway.

The 180 degrees issue is visible if I run journalctl -fe.

I'm also finding that the secondary screen doesn't always work.

Anecdotally, if I drop the brightness on the PBP to around 75% and reboot with the cable in the "right" way, the screen often works again.

Any ideas what could be causing it?

I also notice that sometimes the power draw drops and stays at 0.3A, after a reboot, it'll usually run at 2.2Aish under light load (emails etc.).
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#4
(07-18-2021, 09:15 AM)bluekeys Wrote:
(07-07-2021, 09:35 AM)pawzy Wrote:
(07-06-2021, 04:34 PM)pawzy Wrote: Heyoh, I had purchased the PB-Pro Docking Deck recently and seem to be having some issues with it. Primarily, I can't seem to charge my Pinebook Pro off of it, and secondarily, It's not connecting to the plugged in ethernet...
The dock didn't come with any extra charging cables, so I just plugged in the PB-Ps charger directly into the docking bar, then the dock into the PB via the USB-C cable (in the one and only usb-c port). The PB does appear to be able to read SSDs that are plugged into the bar, so I feel like the USB-C itself is fine. The ethernet port is blinking as if it is transferring data, but only WiFi options appear. I'm using Manjaro ARM XFCE 21.04 atm, if that plays into it. Thanks in advance!
I installed the newest version of Manjaro ARM KDE, and seemed to run into the same problem with the dock. But I think I stumbled onto another issue that may have been holding me back... and I feel really silly... I took the USB-C cable out, turned it over, 180 degrees, and re-inserted it... and now it appears to be working.

I've been having similar problems, using majaro arm with sway.

The 180 degrees issue is visible if I run journalctl -fe.

I'm also finding that the secondary screen doesn't always work.

Anecdotally, if I drop the brightness on the PBP to around 75% and reboot with the cable in the "right" way, the screen often works again.

Any ideas what could be causing it?

I also notice that sometimes the power draw drops and stays at 0.3A, after a reboot, it'll usually run at 2.2Aish under light load (emails etc.).

Just for information,

pinebookpro docking deck  seems to work as well/bad for pinephone pro but usb-c cable is wobbly (unfastened,loosy ?? sorry not sure of my english)
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