Pinebook Pro & PinePhone shipping progress (2020)

[devrtz]

Germany: DHL demanded 43.49 EUR (tax + processing) from me.

Same here, 43.49 € (28.61 € VAT + 14.88 processing).

My PinePhone was delivered today. I followed the instructions for the initial setup, and then successfully updated the OS to the latest version.

One thing I find confusing is that there was a piece of paper in the package saying "Congratulations on receiving your Brave Heart edition PinePhone!". Now I am wondering if my PinePhone is a Brave Heart Edition or a Community Edition? How can I find that out?

You may have some luck in checking with the revision changes. Maybe there is something that can help you to determine it (first two points seem like something which could be more easily tested without taking it apart and actually checking the wiring on the board?)

[Luke]

Germany: DHL demanded 43.49 EUR (tax + processing) from me.

Same here, 43.49 € (28.61 € VAT + 14.88 processing).

My PinePhone was delivered today. I followed the instructions for the initial setup, and then successfully updated the OS to the latest version.

One thing I find confusing is that there was a piece of paper in the package saying "Congratulations on receiving your Brave Heart edition PinePhone!". Now I am wondering if my PinePhone is a Brave Heart Edition or a Community Edition? How can I find that out?

The Braveheart card was included by accident. Disregard.

[Pelecanus]

Thanks for your answers, devrtz and Luke!

[FOSSagent0]

@Luke

What If I no longer have a Paypal account? Can I still do the DHL shipping upgrade? Also why doesn't Pine64 have a alternative to PayPal, Paypal is another tech giant that uses its influence to censor and step on people. There has been controversy with PayPal censoring artists and people that they don't like.

I ordered the UBports Edition of the Pinephone back in April, but so far we haven't heard anything yet from Asendia. I even emailed them and they have not emailed me back so that tells me they don't care. I am a US customer so I'm not sure if they will address the shipping there for months.

Can you answer my question about Paypal Im getting tired of being ignored. I can see why people are getting mad here.

@Luke

[fyreye]

Got my phone here in central US today, a bit of a heart attack when it was 'delivered and signed for' at 9:30 but didn't turn up at my door till 11:30. Everything else is looking to be ship shape though!

[Luke]

@Luke

What If I no longer have a Paypal account? Can I still do the DHL shipping upgrade? Also why doesn't Pine64 have a alternative to PayPal, Paypal is another tech giant that uses its influence to censor and step on people. There has been controversy with PayPal censoring artists and people that they don't like.

I ordered the UBports Edition of the Pinephone back in April, but so far we haven't heard anything yet from Asendia. I even emailed them and they have not emailed me back so that tells me they don't care. I am a US customer so I'm not sure if they will address the shipping there for months.

Can you answer my question about Paypal Im getting tired of being ignored. I can see why people are getting mad here.

@Luke

No, paypal is the only payment option at this time. Perhaps some other arrangement would be possible but I do not have to look into it - you can contact sales and see if they'll work something out for you.

[wils91]

@Luke

Still no status/DHL updates for my PBP
should i get worried?

2 more days till the said dateline of PBP you gave..

[tiago]

Hey @Luke, do you know something about asendia for my pinephone, or is that too early? I dont know, should i upgrade to dhl? I ordered late april, for my birthday in may ? and read the updates everyday, i hope that goes fast, the corona get killd and we play and develope some funny things on our pinephones? thanks for the good job, tiago

[Jazzband]

Hey @Luke, what are you guys doing about all those faulty PBP's you shipped in the first two batches?

[Luke]

Hey @Luke, what are you guys doing about all those faulty PBP's you shipped in the first two batches?

"All those faulty PBP's" is a really tendentious statement. There were more issues reported in the first PBP sub-batch that shipped, yes, but that hardly means that that many - let alone the majority of - PBPs are somehow flawed.
Answering your question, those who got a faulty unit are getting sorted out... as always.