Shipping time on a Rock64 package to the US

[jhereg]

I ordered a Rock64 board w/ some accessories back in October.  I show it shipped 11/6 and has tracking info through Shenzen on 11/8 then nothing.   

2017-11-07 22:55
Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

2017-11-07 22:55
CHINA, SHENZHEN EMS, Processed Through Facility

2017-11-06 17:20
CHINA, Acceptance
Origin Country - Cache Time: [img=15x15]chrome-extension://keedpikoojgidfjffcdhfnllpdcmdiia/images/vertical_128.png[/img]2017-11-28 10:07
2017-11-08 05:19
Shenzhen, left Shenzhen sent to Shenzhen Postal courier company in the fast (Hong Kong) Business Department

2017-11-08 05:19
Shenzhen, leave Shenzhen and send to Chicago

2017-11-06 17:20
shenzhen, Shenzhen Che Kung Temple Center sales Department has received (name of the collector: Zheng Jiahua, Tel: 15012685589)


My understanding is that EMS shipments should take about 7 - 15 days.  I'm well outside that and I normally see packages hit Chicago (or another city) and go through customs.   I sent a reply to the sales address which sent me the tracking info with no response.   Am I being impatient, or does it seem like this package is really slow or lost?

[tarmiste]

I ordered a 4G ROCK64 in early Nov.   It was shipped on the 11th and it arrived Nov 24th.

[jhereg]

So how do I get someone there to answer? They haven't responded to my email in 5 days. They haven't replied to this.

[tllim]

So how do I get someone there to answer?   They haven't responded to my email in 5 days.  They haven't replied to this.

Shipping to US in general should arrive in 10-15 business day. However, sometimes the shipment can be stuck at port and waiting for USPS to clear up and this has happen 2-3 times this year. You can provide the order number and I will check for you.

... TL

[jhereg]

So how do I get someone there to answer?   They haven't responded to my email in 5 days.  They haven't replied to this.

Shipping to US in general should arrive in 10-15 business day. However, sometimes the shipment can be stuck at port and waiting for USPS to clear up and this has happen 2-3 times this year. You can provide the order number and I will check for you.

... TL

Tracking # LW963024524CN

Order #52614

[garymiller]

I ordered a Rock64 board w/ some accessories back in October.  I show it shipped 11/6 and has tracking info through Shenzen on 11/8 then nothing.   

2017-11-07 22:55
Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

2017-11-07 22:55
CHINA, SHENZHEN EMS, Processed Through Facility

2017-11-06 17:20
CHINA, Acceptance
Origin Country - Cache Time: [img=15x15]chrome-extension://keedpikoojgidfjffcdhfnllpdcmdiia/images/vertical_128.png[/img]2017-11-28 10:07
2017-11-08 05:19
Shenzhen, left Shenzhen sent to Shenzhen Postal courier company in the fast (Hong Kong) Business Department

2017-11-08 05:19
Shenzhen, leave Shenzhen and send to Chicago

2017-11-06 17:20
shenzhen, Shenzhen Che Kung Temple Center sales Department has received (name of the collector: Zheng Jiahua, Tel: 15012685589)


My understanding is that EMS shipments should take about 7 - 15 days.  I'm well outside that and I normally see packages hit Chicago (or another city) and go through customs.   I sent a reply to the sales address which sent me the tracking info with no response.   Am I being impatient, or does it seem like this package is really slow or lost?

When, I ordered, the order arrived within 6 days. I think there must have been another issue.

[Vasant]

So how do I get someone there to answer?   They haven't responded to my email in 5 days.  They haven't replied to this.

Shipping to US in general should arrive in 10-15 business day. However, sometimes the shipment can be stuck at port and waiting for USPS to clear up and this has happen 2-3 times this year. You can provide the order number and I will check for you.

... TL

Looks like my shipping to US is also stuck. I ordered on March 12th and still have not received it. My order number is  #58786 and Tracking is #LS834872746CN. Would you be kind enough to check ?

Thanks
Vasant

[tllim]

So how do I get someone there to answer?   They haven't responded to my email in 5 days.  They haven't replied to this.

Shipping to US in general should arrive in 10-15 business day. However, sometimes the shipment can be stuck at port and waiting for USPS to clear up and this has happen 2-3 times this year. You can provide the order number and I will check for you.

... TL

Looks like my shipping to US is also stuck. I ordered on March 12th and still have not received it. My order number is  #58786 and Tracking is #LS834872746CN. Would you be kind enough to check ?

Thanks
Vasant

https://tools.usps.com/go/TrackConfirmAc...34872746CN

Sometimes stuck at shipping port for few days for security checking and moving again. This happens when the whole container has suspicious package.

[Vasant]

I usually get things within 10-15 days. So this is taking unusually long. I guess I have to wait and hope for the best.
Thanks for checking.

Vasant

[tllim]

I usually get things within 10-15 days. So this is taking unusually long. I guess I have to wait and hope for the best.
Thanks for checking.

Vasant

In general, should be to received within 10-15 days from China to US using EMS service as you indicated.