02-14-2021, 01:21 PM
Is this the sealed or unsealed version? If sealed, your debugging abilities will be limited...
Some initial ideas:
1. When attached to the base, what is the version number you get in the software?
2. (Unsealed) Check the battery is soldered correctly in the device. It sounds like the battery is offering next to zero supply to the device off power.
3. (Unsealed) Check there is a voltage across the battery terminals whilst connected (under load) - ideally 3V+. If it's below, then there's a good chance the battery has had some damage.
Some initial ideas:
1. When attached to the base, what is the version number you get in the software?
2. (Unsealed) Check the battery is soldered correctly in the device. It sounds like the battery is offering next to zero supply to the device off power.
3. (Unsealed) Check there is a voltage across the battery terminals whilst connected (under load) - ideally 3V+. If it's below, then there's a good chance the battery has had some damage.