02-08-2021, 08:26 PM
Hi all,
When I got my pinecil, I powered it up to verify it works - it was on for less than a minute. When I tried to use it tonight, it's completely dead. It doesn't do anything when power is applied via barrel plug nor USB C. Went to look into reporting to support, and the link from the page Warranty Policy - PINE STORE (pine64.com) goes to https://support.pine64.org/ - which gives a security cert warning. Unsure how else to get ahold of Pine support.
I think I may know what the issue is - my power supply is set to 24 volts, which is what I've used with my TS100, and RC charging rig forever. I've seen several places that say that the barrel plug can take 24v, but others that say 20v or 21v. The wiki - Pinecil - PINE64 even says "Recommend operating voltage 12-21V, maximum rating at 24V" right below "12V- 24V DC5525 Barrel Jack"
Anyway - did I overvolt and burn it up? What specifically would i have burned (didn't open it up yet to look). Repairable?
When I got my pinecil, I powered it up to verify it works - it was on for less than a minute. When I tried to use it tonight, it's completely dead. It doesn't do anything when power is applied via barrel plug nor USB C. Went to look into reporting to support, and the link from the page Warranty Policy - PINE STORE (pine64.com) goes to https://support.pine64.org/ - which gives a security cert warning. Unsure how else to get ahold of Pine support.
I think I may know what the issue is - my power supply is set to 24 volts, which is what I've used with my TS100, and RC charging rig forever. I've seen several places that say that the barrel plug can take 24v, but others that say 20v or 21v. The wiki - Pinecil - PINE64 even says "Recommend operating voltage 12-21V, maximum rating at 24V" right below "12V- 24V DC5525 Barrel Jack"
Anyway - did I overvolt and burn it up? What specifically would i have burned (didn't open it up yet to look). Repairable?