new pinephone received with no battery?
#3
(09-02-2020, 03:18 PM)SpoofyKid Wrote:
(09-02-2020, 01:10 PM)senorsmile Wrote: I finally got my new 3gb pinephone.  
Plugged it into power, installed postmarketos.
Wifi through phosh doesn't seem to be doing anything. 

I popped off the back, and there's no battery.  
I'm not supposed to have ordered a battery separately, right?

Nope, there should be a battery supplied. I know they had issues sending "naked batteries" (batteries by themselves), but that shouldn't affect you. It wasn't hidden somewhere in the box was it? If you're desperate, go here: https://wiki.pine64.org/index.php?title=...ne#Battery and source one locally that will fit. And obviously contact the sales support team.

I took pictures of the unboxing, so I had a nice clean area.  I double checked the box, shipping box, inside.  There was a piece of tape where I think it should have been, but just sitting there.  The battery bay is definitely empty.. I can see the contacts where it would connect.  

I emailed support. 

I believe this is why wifi probably won't work for me ... not enough power to supply the radio.


Messages In This Thread
RE: new pinephone received with no battery? - by senorsmile - 09-02-2020, 04:39 PM

Possibly Related Threads…
Thread Author Replies Views Last Post
  Why projects like PinePhone matter – feedback and encouragement Gary2003 13 10,164 09-16-2025, 01:13 PM
Last Post: Gary2003
  Can use PlayStation on Pinephone? willharper 7 8,177 09-13-2025, 12:30 AM
Last Post: ChaiLetters
  Pinephone Pro Neural Processing Unit biketool 1 3,932 09-01-2025, 02:05 AM
Last Post: biketool
  Want to buy second hand PinePhone 3G version rudi.timmermans 2 3,408 08-31-2025, 07:18 AM
Last Post: Fish
  Pinephone Pro not in store? bubulux20c 1 1,784 08-08-2025, 02:12 AM
Last Post: P. Siera
  PinePhone Pro EU no warranty P. Siera 0 1,473 07-21-2025, 12:08 AM
Last Post: P. Siera
  US Mobile, via T-Mobile, won't support Pinephone Pro - SOLVED, SIMPLY jovval 14 14,824 07-18-2025, 04:24 PM
Last Post: dchang0
  Pinephone visibly losing power while plugged in Hiraghm 2 2,497 05-23-2025, 12:30 PM
Last Post: Kevin Kofler
  Fix Fake 0% Battery(charged with USB power) Shutdown biketool 0 1,414 04-17-2025, 04:11 AM
Last Post: biketool
  cpupower-gui profiles and battery life biketool 5 3,344 03-28-2025, 05:38 AM
Last Post: biketool

Forum Jump:


Users browsing this thread: 1 Guest(s)