Pinebook Pro Initial Impressions

[tophneal]

Dead pixels have been a minor issue of all the Pinebooks, even on the very first batch. There is explicit wording on the Store page for all the current Pinebooks about this, and it's not new verbiage. I remember it being there when I order my 1080P. You should be upset with yourself, too, if you ordered without taking the disclaimer seriously.

It's in bright red, above the Add to Cart button:
"When fulfilling the purchase, please bear in mind that we are offering the Pinebook Pro at this price as a community service to PINE64, Linux and BSD communities. We make no profit from selling these units. If you think that a minor dissatisfaction, such as a dead pixel, will prompt you to file a PayPal dispute then please do not purchase the Pinebook Pro. Thank you."

(Emphasis mine.)

I agree with the reported response from the support team. You seem to have placed your order with misplaced expectations. Your screen problem, as you've described it so far, fits within the realms of this disclaimer. The complaint about the keyboard is laughable, too. It's a sub-$300 laptop.