12-13-2019, 08:18 AM
(This post was last modified: 12-13-2019, 08:21 AM by ndp.
Edit Reason: spelling mistakes
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(12-11-2019, 02:55 PM)mgchristensen Wrote:(11-04-2019, 05:03 PM)fire219 Wrote: It is possible that you may be able to retain the cable with tape or glue, or trying to fix the clip with superglue. However, I wouldn't get my hopes up too much. You might be better off trying to warranty claim.
Do you know the manufacturer and part number? Perhaps the part can be ordered from digikey or mouser (in the US, or others in other parts of the world? The top clip could perhaps be transplanted.
On closer inspection I discovered that the side wall of the pcie socket was also broken where it would reatain the grey top clip so I don't think it would be possible to effect a repair.
Although it was suggested that I make a warranty claim, I decided against this for the following reasons:
1. My PBP is a batch1 early adopter unit - minor defects to be expected.
2. Due to the current high demaind for PBPs , pinephones etc, the good folks at Pine64 are already working flat out to get orders shipped to excited community members, so I don't want to burden them with a warranty claim for a defect that whilst dissapointing does not prevent my pbp from working just fine without the optional nvme adaptor.
3.The current unrest in Hong Kong is causing enouth safety and logistical challenges for Pine64 staff without me adding to their worload.
I may, at some point in the future purchase a replacement motherboard for my pbp if I want to use the nvme adaptor, but for now I'm going to let the hard working folks at Pine64 concentrate on getting everyones Pinebook pros and pine phones out in time for Xmas
