Public Mobile (Canada): failure to configure VoLTE
#1
I'm having an issue where my PinePhone can use the 4G network for data and SMS/MMS (in/out), but I'm unable to hold a call on the 4G network. Currently the call immediately degrades to the 3G network, and if I force exclusive usage of the 4G network, my calls fail to connect entirely.

Here's my current setup:
PinePhone v1.2b Beta Edition
postmarketOS (systemd; edge release) -- Phosh UI
calls 48.2 (GNOME)
default firmware for the Quectel EG25-G modem (I've not yet tried https://github.com/the-modem-distro/pinephone_modem_sdk).

network: Public Mobile (Canadian subsidiary of TELUS)

I've been following https://pine64.org/documentation/PinePhone/Modem/ to attempt to set up VoLTE.

Using the default profile ROW_Generic_3GPP and subsequently trying the profile Telus-Commercial_DO, I've sent AT commands in this way:
Code:
echo 'AT+<command here>' | sudo atinout - /dev/ttyUSB2 -

When I enable IMS, I get the okay:
Code:
AT+QCFG="ims",1
Code:
OK

However, after restarting the modem with AT+CFUN=1,1 I am unable to place a call, just as before. Indeed, when I query the IMS status, I'm told that VoLTE is disabled:
Code:
AT+QCFG="ims"
Code:
+QCFG: "ims",1,0

OK

I've also tried to enable VoLTE following https://quectel.com/content/uploads/2024...l_V1.0.pdf
Code:
AT+QCFG="volte_disable",0
Code:
OK

But the issue still persists following a modem restart.

Does anyone have experience in getting VoLTE to function with this carrier or in a similar situation? I'm unsure whether I'll have to change carriers altogether.
  Reply


Messages In This Thread
Public Mobile (Canada): failure to configure VoLTE - by digdis - 07-11-2025, 10:45 AM

Possibly Related Threads…
Thread Author Replies Views Last Post
  US Mobile, via T-Mobile, won't support Pinephone Pro - SOLVED, SIMPLY jovval 14 10,971 07-18-2025, 04:24 PM
Last Post: dchang0
  beta release of a Linux mobile app strength training app coryholl 0 632 04-07-2025, 07:19 PM
Last Post: coryholl
  4G VoLTE calls confirmed working with carrier x dcinoz 16 21,366 01-25-2025, 01:34 PM
Last Post: lm2
  can I retrieve accidentally deleted voice mail with T mobile ? HLing 4 3,286 12-13-2023, 01:24 AM
Last Post: oldschool
  pinephone with lte-m chip and volte zetabeta 0 1,373 10-02-2023, 05:42 AM
Last Post: zetabeta
  New Zealand network providers mobile data Linux2thabone 3 4,708 08-05-2023, 06:17 AM
Last Post: SchizoPinePhone225
  Problems updating KDE Plasma Mobile OS IMSAI8080 6 5,921 06-30-2023, 11:39 PM
Last Post: ionmich
  Current Situation With Setup and Carrier Activation With Tracfone Verizon T-Mobile pinephoneuser22 0 1,624 05-26-2023, 08:40 PM
Last Post: pinephoneuser22
  Cannot call at several mobile phones Gon 3 2,932 05-04-2023, 05:18 AM
Last Post: Gon
Lightbulb pinephone mobile dock jasmin763 2 2,799 06-06-2022, 09:06 AM
Last Post: 98cwitr

Forum Jump:


Users browsing this thread: 1 Guest(s)