02-06-2022, 05:24 PM
Hi,
I've seen many similar posts - but thought I'd add my experience in the hope this gets escalated and flagged.
New Pinecil - using USB-C. Worked perfectly using USB until it said low power. Then switched over to barrel PS 12V. Again, working for 20 mins. Then, the screen went blank and the unit became unresponsive. The body becomes warm when connected to Max laptop USB (when I tried to connect with the latest firmware updater - no connection). Nothing with USB-C. Glows red hot when connected to the barrel PS. A fire hazard(!).
I've submitted a ticket and will report back with progress.
It's disappointing to hear this is so common. I wish I had checked this forum before buying the unit.
Cheers, Paul
I've seen many similar posts - but thought I'd add my experience in the hope this gets escalated and flagged.
New Pinecil - using USB-C. Worked perfectly using USB until it said low power. Then switched over to barrel PS 12V. Again, working for 20 mins. Then, the screen went blank and the unit became unresponsive. The body becomes warm when connected to Max laptop USB (when I tried to connect with the latest firmware updater - no connection). Nothing with USB-C. Glows red hot when connected to the barrel PS. A fire hazard(!).
I've submitted a ticket and will report back with progress.
It's disappointing to hear this is so common. I wish I had checked this forum before buying the unit.
Cheers, Paul
