11-11-2021, 10:46 PM
Made an account to say the same thing is happening with my Pinecil as well. I received it around March of this year.
I was able to use the Pinecil for a few sessions, but it now shuts down with just a wiggle of the usb-c connector. I have tried different cables and charging bricks, but the issue is the same - if the cable moves at an angle, the screen will turn off and iron will shut down.
I created a support ticket on Zoho over a week ago but have not gotten any response at all. Support has been the worst I've experienced in recent memory - will not be recommending this item.
I was able to use the Pinecil for a few sessions, but it now shuts down with just a wiggle of the usb-c connector. I have tried different cables and charging bricks, but the issue is the same - if the cable moves at an angle, the screen will turn off and iron will shut down.
I created a support ticket on Zoho over a week ago but have not gotten any response at all. Support has been the worst I've experienced in recent memory - will not be recommending this item.
