Pinebook Pro & PinePhone shipping progress (2020)

[Hagvalfar]

I'm in Tennessee and am wondering who will handle the shipping of my Pine Phone?  I've yet to receive anything, oh and it was paid for via PayPal.

Same. I bought it back in April and payed through PayPal and I don't know who is handling my shipping and I never got an email or SMS yet.

Did you Not got an email after the order process? There can you find all Information. Mine is coming with phinephone shipping this means it is coming with Ascendia I guess. Otherwise when you take DHL shipping merhode it will come with DHL in a few days, I think. Ascendia is a bit slower than DHL but it costs 15 bucks less. [emoji848]

Gesendet von meinem SM-A510F mit Tapatalk

[SocialNetworkingWasAMistake]

I haven't received my notice of shipping or SMS for my Pinephone yet, only a Paypal and PINE store receipt.

[sinclair489]

I ordered a PBP in mid-March, received a payment confirmation, but no notice of shipping yet.

See Luke's June 4th edit on the first post, some PBPs still have not shipped and are expected to ship this week.

I haven't received my notice of shipping or SMS for my Pinephone yet, only a Paypal and PINE store receipt.

Did you pay for DHL shipping ($25) or Pinephone shipping ($15)? As far as I know, most of the DHL shipments have been sent out, but the cheaper $15 uses Ascendia and they have not been picked up by the carrier.

[Chris0000000]

I have the same problem as @SocialNetworkingWasAMistake. However I have ordered rather late: three weeks ago. When I was ordering the phone was still supposedly "in stock". I only have the receipt in my mailbox, should I have received something more?

[malditobastardo]

I have the same problem as @SocialNetworkingWasAMistake. However I have ordered rather late: three weeks ago. When I was ordering the phone was still supposedly "in stock". I only have the receipt in my mailbox, should I have received something more?

No, everything is good. Just patience and wait

[SeaFace]

I ordered a PBP in mid-March, received a payment confirmation, but no notice of shipping yet.

See Luke's June 4th edit on the first post, some PBPs still have not shipped and are expected to ship this week.

I haven't received my notice of shipping or SMS for my Pinephone yet, only a Paypal and PINE store receipt.

Did you pay for DHL shipping ($25) or Pinephone shipping ($15)? As far as I know, most of the DHL shipments have been sent out, but the cheaper $15 uses Ascendia and they have not been picked up by the carrier.

Different user here but I also ordered the DHL shipping and have not received shipping confirmation...

[ragreenburg]

No Asendia update today? Jeez, if I'd of known that they were this unreliable I would have paid the extra money to get DHL. I assumed the shipping difference would be a couple days and yet DHL shipped a couple days ago and still no word when Asendia will ship. Garbage company.

[UNi]

Hi all,

I am awaiting my Pinephone today - it is in delivery process by courier.

DHL shipping notice came as it has been announced on Friday and the phone has arrived via DHL in my hometown (Berlin, Germany) today.

The only thing is: I am wondering about that there is no more custom fee to be paid?! Anyway, I do not complain about it...

It was a couple of days since my order on April, 23 and there has been some delays, but finally it will be fine!

Thanks for the update infos, Luke!

[110320]

Hi,

I have not got any Fedex shipping info for my Community Edition: UBports, ordered April 7. Order #128191 PH

Still waiting for my Asendia shipped BraveHeart, ordered March 11. Order #124989 PH

Hope for some updates soon

Edit: Order #

[Dmytro]

Hi,

I have not got any Fedex shipping info for my Community Edition: UBports, ordered April 7.

Still waiting for my Asendia shipped BraveHeart, ordered March 11

Hope for some updates soon

Come on dude. BH PP pre-order had finished way before March, the last year
If this year Community Edition order is with Asendia you have to wait until Asendia start operations in Hong-Kong.

I would like to ask new members to paste relevant part of their orders here if asking for status to eliminate waist and unnecessary thread pollution. I.e. : shipment cost, order date, product, destination country. This will help us to provide with actual published status if you are lazy enough to read it through.