Always in 'Charging' state, despite being disconnected from external power

[phuzy]

Already ran the updater.

Battery is always in the 'Charging' state despite not being connected to external power.

Persists across power cycles.

[xalius]

Sounds like a hardware issue, does it actually charge?
You should open a support ticket just in case you need some replacement PCB.

[phuzy]

Sounds like a hardware issue, does it actually charge?
You should open a support ticket just in case you need some replacement PCB.

Yes. It charges normally but disconnecting does not change the state.

How would I go about opening a ticket?

[Baius]

I also have this problem on any operating system. On chromium it can't even obtain batrtery status. I guess it goes along with the emmc not being recognized either. even after obtaining a new module (yes switches are set correctly, no it wasn't hotplugged) Hopefully support will get back to me on this

[phuzy]

When connecting to a powered USB-C dock, the battery state changes to 'Discharging'.

Not connected to USB-C dock nor 5V via barrel jack: 'Charging', actual state is 'Discharging'
Connected to USB-C dock: 'Discharging', actual state is ???
Connected to 5V via barrel jack: 'Charging', actual state is 'Charging'

[bigCamel]

I made the same observations with my PBP. I charge it mostly via the barrel plug. It works just fine, but the status is wrong. The values presented in Power Statistics Details don't seem to be plausible, as well.

[bigCamel]

I'd like to share some new findings, complementing @phuzy's observations.  

• No charger connected to either charging port -> PBP is always in charging state
  
• Charging via the original charger, then unplugging the charger from the mains socket but leaving the charger connected to the PBP. -> A couple of seconds after unplugging the charger from the socket, the PBP briefly changes state to 'discharging', then back to 'charging'.
  
• Charging via my phone's USB-C charger, then unplugging the charger from the mains socket but leaving the charger connected to the PBP. -> The PBP  changes state to 'discharging'. As soon as I remove the UBS-C cable, the state changes to 'charging'.
  

@Luke or @tllim, can you tell whether this is a software or hardware issue?

[bcnaz]

Have you tried running a different OS from an SD card ?
Just curious, That could be a step in determining if it is a software or hardware problem.

[bigCamel]

Good point. No, I haven't tried any other OS, yet. If I find the time to try this, I'll post any new findings.

[Gazoche]

I had a similar issue yesterday with the Manjaro image : the battery status was "charging" even though the laptop was unplugged. Also, the charge percentage was frozen to some value and didn't update anymore. I checked with upower to make sure it wasn't just an UI issue with the tray applet.

Plugging/unplugging the cable didn't fix it but rebooting did.