Shame on pinephone

[gamerminstrel]

Hello i think for 200$ it's normal i have a phone working, minimum for calling and SMS, If when i get out  box, he not working. Of course i'm not happy. I know Linux more ten year, and i know that's necessary i put my hand in the motor. I make a Samsung with ubport-installer work better than a pinephone, while pinephone is make for it. It's a very good idea you make a phone with respect privacy, but the factory quality control, and the customer service is not good. And broken the good work of the programmers. And shame on pinephone is only for the customer service and factory. The customer service ask me 15% value of pinephone in RMA for restocking. It's an explain why i receive a pinephone don't work, because factory restocking the breaking pinephone, and resend this one just he have a customer do not return this one. (It's a current bad attitude of network sale) And i'm not alone for this problem, check your forum you know.
Pinephone the more discreet phone for your private life, of course he do not work.
In abstract actually is better you buy a old samsung for 50$ using ubport-installer or orange fox or pmbootstarp, and you have linux distribution in your phone. But for this moment pinephone is not like publicity... it's sad

If you bother reading the description on the product page here https://pine64.com/product/pinephone-bet...martphone/, it starts with the following:

"This is the Beta Edition of the PinePhone. The pre-installed Manjaro with Plasma Mobile OS, that ships with this edition of the PinePhone, is a beta software build. This effectively means that while core functionality of the PinePhone still an ongoing effort. Thus, the device cannot considered a consumer-ready product."

I repeat, "This device cannot be considered a consumer-ready product".
That you did not read this before you bought the pinephone is 100% your fault. This never claimed to be user-ready, and if you need a functional phone, of course right now it is cheaper and more practical to get a used phone for which software support has had more time to be perfected by the community.

Pine64 is not exactly making a profit off of these devices, and because no profit, of course they wouldn't have a large staff for anything like customer service. This is not that type of establishment.