A (slight) shipping delay - an explenation + details
Lower Alabama. It was sent to Kenner, LA for courier service. Seemed strange since that is almost 3 hours away.
(10-31-2019, 08:22 PM)embhorn Wrote: Lower Alabama. It was sent to Kenner, LA for courier service. Seemed strange since that is almost 3 hours away.

SNAFU....Know what that means? :-)
Got the text message from DHL, delivery due on tuesday, yeah!!

FYI, in Europe and got around 60€ taxes and handling and all that. Good news is it seems you can pay it directly on the DHL website.

Woot :-)
Also got an SMS from DHL, due on 5th. Let's see!
(10-31-2019, 09:33 PM)rick1959 Wrote:
(10-31-2019, 08:22 PM)embhorn Wrote: Lower Alabama. It was sent to Kenner, LA for courier service. Seemed strange since that is almost 3 hours away.

SNAFU....Know what that means? :-)

Well, yeah. Latest update: My neighbor came by this morning with the package. DHL just left it on his front porch. Called DHL and asked them to close the investigation.

Package didn't look too beat up, but when I opened it there is something rattling around inside the laptop and it won;t power on. Not sure what my options are now. I'm inclined to crack it open, but I hate that it's DOA.
(11-01-2019, 06:16 AM)embhorn Wrote:
(10-31-2019, 09:33 PM)rick1959 Wrote:
(10-31-2019, 08:22 PM)embhorn Wrote: Lower Alabama. It was sent to Kenner, LA for courier service. Seemed strange since that is almost 3 hours away.

SNAFU....Know what that means? :-)

Well, yeah. Latest update: My neighbor came by this morning with the package. DHL just left it on his front porch. Called DHL and asked them to close the investigation.

Package didn't look too beat up, but when I opened it there is something rattling around inside the laptop and it won;t power on. Not sure what my options are now. I'm inclined to crack it open, but I hate that it's DOA.

Lets hope that just the eMMC came off and you have to put it in its place. That would obviously cause the laptop not to boot. Also ... thats pretty poor of DHL :/
You can find me on IRC, Discord and Twitter


(11-01-2019, 06:21 AM)Luke Wrote:
(11-01-2019, 06:16 AM)embhorn Wrote:
(10-31-2019, 09:33 PM)rick1959 Wrote:
(10-31-2019, 08:22 PM)embhorn Wrote: Lower Alabama. It was sent to Kenner, LA for courier service. Seemed strange since that is almost 3 hours away.

SNAFU....Know what that means? :-)

Well, yeah. Latest update: My neighbor came by this morning with the package. DHL just left it on his front porch. Called DHL and asked them to close the investigation.

Package didn't look too beat up, but when I opened it there is something rattling around inside the laptop and it won;t power on. Not sure what my options are now. I'm inclined to crack it open, but I hate that it's DOA.

Lets hope that just the eMMC came off and you have to put it in its place. That would obviously cause the laptop not to boot. Also ... thats pretty poor of DHL :/

Thanks, Luke! I just submitted a support ticket, but I will go ahead and pop it open to see if the problem is something simple like a loose connection.
(11-01-2019, 06:31 AM)embhorn Wrote:
(11-01-2019, 06:21 AM)Luke Wrote:
(11-01-2019, 06:16 AM)embhorn Wrote:
(10-31-2019, 09:33 PM)rick1959 Wrote:
(10-31-2019, 08:22 PM)embhorn Wrote: Lower Alabama. It was sent to Kenner, LA for courier service. Seemed strange since that is almost 3 hours away.

SNAFU....Know what that means? :-)

Well, yeah. Latest update: My neighbor came by this morning with the package. DHL just left it on his front porch. Called DHL and asked them to close the investigation.

Package didn't look too beat up, but when I opened it there is something rattling around inside the laptop and it won;t power on. Not sure what my options are now. I'm inclined to crack it open, but I hate that it's DOA.

Lets hope that just the eMMC came off and you have to put it in its place. That would obviously cause the laptop not to boot. Also ... thats pretty poor of DHL :/

Thanks, Luke! I just submitted a support ticket, but I will go ahead and pop it open to see if the problem is something simple like a loose connection.

$5 says its just the eMMC module. Please read this before taking the unit apart and putting it back together.
You can find me on IRC, Discord and Twitter


I just got hit with the typical DHL "weather" delay, even though we've received all other orders on time for the last several days via USPS and UPS. My Pinebook Pro was supposed to be delivered today, maybe monday now? Hopefully Pine will be able to go with UPS for US shipping at some point in the future. DHL and FedEx aren't very reliable.
My Pinebook Pro is already in Helsinki, Finland and should be delivered to me within a few hours! Cannot wait to get my hands on it, especially when I noticed on Twitter that my Dell WD15 dock works just fine with it!

I shall post some pics and experiences once I have it.


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