BEFORE You post asking about shipping from Pine Store (not Kickstarter)
#31
(07-23-2016, 11:38 PM)MarkHaysHarris777 Wrote: Dear tllim and PineA64 team ,

   My PineA64 board arrived today ( a BIG thank you ! ) in very good condition; board flat and clean, pins straight, soldering neat and professional--- and maybe most important, its up and running lennyraposos' debian base image flawlessly. 

   I have many SBC(s) ; the PineA64 is my favorite so far totally !  I've had a blast working with it, and getting to know the pine community of users and developers.

   tllim, thank your team, jjeng thank you, and of course everyone who volunteers to make this happen, thanks !

mark hays harris

marcushh777

Big Grin

edit:   PS    ... on this board I went with the white system LED, 5mm (a little brighter) mounted horizontally. It will look great in the C4Labs enclosure I'm planning to mount it in...
Big Grin
#32
(08-02-2016, 05:46 AM)Vito Wrote:
(07-13-2016, 01:48 AM)tllim Wrote:
(07-12-2016, 03:11 AM)Vito Wrote: Hi Pine64 folks

I need some info when you'll send me my Order #8162277 or how to cancel it because the time is ticking away and I'm waiting and waiting... without any answer from you!

If you said that I need to be more patient , so I'm not and you can cancel it and turn back the money.

I'm waiting for some info.
Thanks in advance

Vito

For refund, please contact support@pine64.com

Hi tllim , few days later I received a email that my parcel is send by post but when I tracked it I see this:
2016-07-29 19:58:00.0
arrive Guangzhou Airport
2016-07-29 20:02:29.0
leaving Guangzhou Airport going to next airport/seaport
2016-07-31 12:45:56.0
Guangzhou express 公司 safety check rejected

So what will happened after the parcel is rejected?
Parcel No.RI984081915CN tracking result

Order #8162277

I'm very interested when I'll received it.

I will check out with shipping facility.
#33
(08-05-2016, 12:48 PM)tllim Wrote:
(08-02-2016, 05:46 AM)Vito Wrote:
(07-13-2016, 01:48 AM)tllim Wrote:
(07-12-2016, 03:11 AM)Vito Wrote: Hi Pine64 folks

I need some info when you'll send me my Order #8162277 or how to cancel it because the time is ticking away and I'm waiting and waiting... without any answer from you!

If you said that I need to be more patient , so I'm not and you can cancel it and turn back the money.

I'm waiting for some info.
Thanks in advance

Vito

For refund, please contact support@pine64.com

Hi tllim , few days later I received a email that my parcel is send by post but when I tracked it I see this:
2016-07-29 19:58:00.0
arrive Guangzhou Airport
2016-07-29 20:02:29.0
leaving Guangzhou Airport going to next airport/seaport
2016-07-31 12:45:56.0
Guangzhou express 公司 safety check rejected

So what will happened after the parcel is rejected?
Parcel No.RI984081915CN tracking result

Order #8162277

I'm very interested when I'll received it.

I will check out with shipping facility.

Yesterday I receive my parcel and everything is fine.
Thank you pine64 team.
#34
On July 12 I have placed order #8163831. 
Two weeks later, on August 2, I've received the message that my order had been shipped, but since I got the trackingnumber from that update, I haven't been able to track my package using that number. When I try to track it down now, it says "expired". The tracking number I'm using is: RI942221047CN.

My package has not arrived yet and now I have no idea on the status either because the tracking number gives an "expired" status.

I have sent an e-mail to support regarding this issue, but no answers yet. That's why I'm trying it here.

Any help?
#35
Hey guys! On August 13th I ordered WiFi/BT module, touch screen, power supply and power button on the online store. Order number 8164882. I received a tracking number on August 25th but there hasn't been any shipment made. Is it normal for the store to make a tracking number but not actually ship the package? Thanks!
#36
(09-09-2016, 10:31 AM)yesitsdrew5310 Wrote: Hey guys! On August 13th I ordered WiFi/BT module, touch screen, power supply and power button on the online store. Order number 8164882. I received a tracking number on August 25th but there hasn't been any shipment made. Is it normal for the store to make a tracking number but not actually ship the package? Thanks!

Hi!

Could you give us the tracking number, please?
#37
(09-09-2016, 11:52 AM)Ghost Wrote:
(09-09-2016, 10:31 AM)yesitsdrew5310 Wrote: Hey guys! On August 13th I ordered WiFi/BT module, touch screen, power supply and power button on the online store. Order number 8164882. I received a tracking number on August 25th but there hasn't been any shipment made. Is it normal for the store to make a tracking number but not actually ship the package? Thanks!

Hi!

Could you give us the tracking number, please?
Sure thing! 9405511699000768503570
#38
(09-09-2016, 02:32 PM)yesitsdrew5310 Wrote:
(09-09-2016, 11:52 AM)Ghost Wrote:
(09-09-2016, 10:31 AM)yesitsdrew5310 Wrote: Hey guys! On August 13th I ordered WiFi/BT module, touch screen, power supply and power button on the online store. Order number 8164882. I received a tracking number on August 25th but there hasn't been any shipment made. Is it normal for the store to make a tracking number but not actually ship the package? Thanks!

Hi!

Could you give us the tracking number, please?
Sure thing! 9405511699000768503570

Ok, so it's saying pre-shipment info was sent to USPS on the 26th August. You might rightly have expected some further developments in the intervening 2 weeks. Hopefully one of the Pine Inc. staff can assist you further in this matter.
#39
Hello

I ordered 3 Pine 64 units and received them many months later. I am now interested in ordering some more, but not if I will only receive them in 6 months time. What is the expected lead time if I order now from the online store?

Keenly awaiting your reply

Richard
#40
(09-12-2016, 07:36 AM)richard.mcadam@gmail.com Wrote: Hello

I ordered 3 Pine 64 units and received them many months later. I am now interested in ordering some more, but not if I will only receive them in 6 months time. What is the expected lead time if I order now from the online store?

Keenly awaiting your reply

Richard

Me too. I would like to order another but don't want to until I have some assurance about how long it will take to get delivered. OK, appreciate its coming from China to UK, but I order stuff on ebay from China and typically it arrives in 10 days to the UK, which I think is acceptable.


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