Pinephone immediately locks, completely unusable
#1
Just got my new Pinephone. It worked OK for a day or so, but now it immediately locks the screen whenever I unlock it. Sometimes it gives me a few (fewer than 5) seconds, and sometimes it re-locks so fast that the lock screen appears without anything else even flashing briefly. Most of the time, it locks in a quarter of a second or less.

I'm trying to update the software to see if that will fix it, but that's just not practically achievable. Discover doesn't seem to be doing anything; I tried it when the phone wasn't displaying this problem. It certainly downloaded a lot, and it told me that the phone needed to reboot, and the phone told me it was installing updates on the boot screen when it did reboot. However, all of the packages remained at the same versions, and Discover reported that the same number of updates needed to be installed. I did this three times to no avail.

This problem appeared some time in the space of a few hours after that.

So now I'm trying pacman. I've unlocked the device hundreds of times now, and I have occasionally been able to enter a single character into the terminal (with my USB keyboard; the on-screen keyboard does not even have a chance to appear). The problem seems to be getting worse, though, and at this rate, I don't expect to be capable of even finishing typing this one command.

I have no idea what the problem is. I am assuming it's a software issue, but I suppose it could be a hardware one. Are there any other reports of this happening? Any suggestions of what to do?

At the moment, I don't have a serial adapter or a microSD card. I'm going to try to acquire them, but suggestions that don't require them are especially helpful.
  Reply
#2
(03-07-2022, 12:05 PM)calavicci Wrote: Just got my new Pinephone. It worked OK for a day or so, but now it immediately locks the screen whenever I unlock it. Sometimes it gives me a few (fewer than 5) seconds, and sometimes it re-locks so fast that the lock screen appears without anything else even flashing briefly. Most of the time, it locks in a quarter of a second or less.

I'm trying to update the software to see if that will fix it, but that's just not practically achievable. Discover doesn't seem to be doing anything; I tried it when the phone wasn't displaying this problem. It certainly downloaded a lot, and it told me that the phone needed to reboot, and the phone told me it was installing updates on the boot screen when it did reboot. However, all of the packages remained at the same versions, and Discover reported that the same number of updates needed to be installed. I did this three times to no avail.

This problem appeared some time in the space of a few hours after that.

So now I'm trying pacman. I've unlocked the device hundreds of times now, and I have occasionally been able to enter a single character into the terminal (with my USB keyboard; the on-screen keyboard does not even have a chance to appear). The problem seems to be getting worse, though, and at this rate, I don't expect to be capable of even finishing typing this one command.

I have no idea what the problem is. I am assuming it's a software issue, but I suppose it could be a hardware one. Are there any other reports of this happening? Any suggestions of what to do?

At the moment, I don't have a serial adapter or a microSD card. I'm going to try to acquire them, but suggestions that don't require them are especially helpful.

Please do not worry, these are software bugs. The locking sounds like an older bug, where the configuration file for the screen lock contained faulty values. Owning a microSD card is pretty mandatory to recover the phone from that point, please buy a microSD card (they are cheap, no excuses) and reflash as explained under https://wiki.pine64.org/wiki/PinePhone_P...structions.
  Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
  bookworm vs trixie discussion for mobian in pinephone pro. zetabeta 9 1,464 02-20-2024, 12:40 PM
Last Post: mburns
  Tow-Boot, a new U-Boot option for Pinephone Pro and other devices Ulfnic 60 43,522 02-13-2024, 02:54 PM
Last Post: fxc
  A Btrfs Image for Arch SXMO on the Pinephone Pro mburns 2 742 11-23-2023, 08:44 AM
Last Post: mburns
  Rhino Linux does not seem ready for the PinePhone Pro. mburns 2 879 11-23-2023, 08:39 AM
Last Post: mburns
  Megapixels on Mobian Bookworm on PinePhone Pro - Not Launching X0X0X0X0X0 1 633 11-07-2023, 09:44 AM
Last Post: mburns
  Seeking Contributors: Apache NuttX Real-Time Operating System for PinePhone Pro lupyuen 2 1,632 09-14-2023, 07:23 PM
Last Post: lupyuen
  What to do if your PinePhone Pro does not boot fxc 19 18,753 09-10-2023, 03:19 AM
Last Post: fxc
  Pinephone(pro) modem bug / shortcomings MadameMalady 2 2,383 06-19-2023, 03:40 PM
Last Post: MadameMalady
  Cannot update new PinePhone Pro bent 6 3,333 05-15-2023, 02:43 PM
Last Post: alaraajavamma
  Any tips to improve the audio quality of calls on the PinePhone Pro? tux_life 2 1,453 05-12-2023, 12:58 PM
Last Post: alaraajavamma

Forum Jump:


Users browsing this thread: 1 Guest(s)