Phone malfunctioning, cannot update
#1
Hi all,

I ordered a Pinephone 64 in September 2020 and was really excited when it arrived in November. I know the Manjaro OS and software is a work-in-progress, so I was expecting things to be a bit rough around the edges. That's completely ok.

But it has now become impossible to update the OS, even though updates are available. I'm constantly getting errors like "error: key "####################" could not be looked up remotely" and others.

I have Googled possible fixes for these errors and would be interested in trying them out, but the phone has now also started freezing up randomly, which makes it impossible to work at all. I'll be in the middle of executing some command in the terminal and the phone will simply stop responding. The only way to get it to work again is by resetting it (pressing the power button for 5 seconds). 

I have an MCSA certification, but I'm still a novice with Linux, and my Linux experience has been limited to Ubuntu up till now. Under these circumstances, I would say it's time to completely re-install the OS from scratch. However, I have been unable to find a step-by-step guide for installing the OS on the Pinephone specifically. 

I basically have two questions:


  1. Is it ok for me to use this guide? https://forum.pine64.org/showthread.php?tid=10403 It was written for the Pinebook Pro, but it seems to be the closest thing available. Or is there a better guide available for the Pinephone?
  2. Manjaro does not seem to be an OS that was created specifically for phones. If I re-install the OS from scratch, will this delete custom settings in the Pinephone that were implemented at the factory and are necessary to make the phone work? If so, where do I find documentation to re-create those settings after installation?

Any help is greatly appreciated!

Ray
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Messages In This Thread
Phone malfunctioning, cannot update - by rayculp - 12-10-2020, 12:02 AM
RE: Phone malfunctioning, cannot update - by nbh - 12-10-2020, 01:03 PM

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