07-16-2020, 11:06 PM
There are some of use who were really hoping for something in the community update about the bad batch of PBP. It was acknowledge last month in the update that there were QA issues with the PBP. It seems there are at least a few of us where these issues have not been resolved yet. Even though you don't have a solution currently to the problems, it would have been nice to acknowledge that you are working at resolving QA problems. The way it came out (nothing being said) it feels like the situation is being ignored.
@Luke, I appreciate you fielding some tough questions about it. Please look into your support. Right now it feels like I am being led on a wild goose chase. I am having to troubleshoot the troubleshooting advice they are giving me. It is painful to wait 48 hours between emails to get advise that there are know problems with preforming. I just want a fully functional PBP.
Thanks
@Luke, I appreciate you fielding some tough questions about it. Please look into your support. Right now it feels like I am being led on a wild goose chase. I am having to troubleshoot the troubleshooting advice they are giving me. It is painful to wait 48 hours between emails to get advise that there are know problems with preforming. I just want a fully functional PBP.
Thanks