07-05-2020, 08:01 PM
I'm sorry to hear that. Granted I've only ordered and received one, but I was impressed by the way it was packaged and arrived. I've been nothing but impressed by everything with the one I received. Though I'd be pretty miffed in your situation, too. Mind you, based on what you wrote, that's just not the worst support ever. I've had far worse from other companies in recent years.