Built-in Webcam Not Working

[tllim]

Same problem here. PBP shipped in June. No way to get the webcam to work


I have the fear that this is an hardware problem within the latest PBP models delivered in June!


Where can I contact Pine and check this out?

You can try opening a support ticket here, but the response time for their 2nd line of support... Let's just say it isn't great. I created a ticket back on June 7th, they forwarded it to their engineering team on June 9th, and I still haven't heard from them.

Have already opened a ticket. We will see what happens ;-)

Please check whether the privacy switch to disable camera privacy has been accidentally turn on.

Here is the privacy switch link: https://wiki.pine64.org/index.php?title=...y_Switches

I have already tried the switches and everything that I know of before posting here.

I got a reply from PINE64 team and they've advised me to test the camera under Android OS on the Pinebook Pro. Specifically this : https://wiki.pine64.org/index.php/Pinebo....1_microSD

I have already tried the switches and everything that I know of before posting here.

Noted, both support and product team already look into this issue. All the Pinebook Pro 100% go thru camera functional checking during production line and product team surprise on this issue.