06-23-2020, 01:34 PM
(06-23-2020, 11:57 AM)tophneal Wrote:I reseated the monitor cable with no change to the issue. Where is the WiFi chipset and antenna located on these? It didn't seem apparent to me.(06-23-2020, 11:17 AM)AstroCEO Wrote: @tophneal
So, after some initial troubleshooting, I got the monitor to turn on. It seems the monitor is working. However, it doesn't activate properly on boot. The only way I can get the laptop screen to activate is by connecting to a TV through USB-C, and mirroring. Then, I have to restart or restart and unplug the USB-C dongle.
It seems the OS was booting all along. The monitor is just not activating right...
Also, the WiFi is showing no available networks in the GUI or "nmtui". It isn't showing anything at all during startup. I tried a USB Ethernet dongle and also nothing. The privacy switch has internet activated.
What do you advise to fix these two weird problems?
I would advise removing the back panel and making sure that the display cables are properly seated, as well as the wifi/antennas. The first part of the most recent batches shipping had QC issues, so likely they aren't seated well.