Pinebook Pro & PinePhone shipping progress (2020)

[wils91]

Just got my Pinebook Pro in, multiple days ahead of schedule!  The only thing that has so far upset me with it is that it is installed with Debian/MATE, when I was really excited for pre-installed KDE Manjaro.

i thought that manjaro was promised when the order was make.. another screw up by the factory after stringent QC?

so sad to hear this ..

I thought this was the case as well. I'm afraid I haven't been having the easiest time installing Manjaro myself either.  There isn't a real bootloader, not an interactive one anyway, and it prefers microSD card installation and won't recognize a USB image unless it's perfectly formatted.  I'm going through the frustrating process of erasing my raspbian OS from my only microSD and installing the recommended image on it.

Oh, and don't even try the Pine64 installer, it hasn't been updated in 2 years, and the Manjaro KDE URL hasn't even been updated within it.

This sucks.

I think @Luke might wanna explain this?

Please don't try to come up with something like its open software, the fun is doing it yourself.. I mean we have been very tolerant with the delayed delivery so that you guys can get your issue solved but looks like the issue is still not solved completely, I'm keeping my fingers cross as I haven't received my device yet.

Are you paying the workers at the factory so that they can sleep on their job?

And yes I'm a consumer, I pay for my device I expect it to be how it was promised when I placed my order.


Sent from my VOG-L29 using Tapatalk

Hi

I might be wrong, but my thinking is completely the opposite than yours. From my point of view this is not a phone for end  users where you get your phone, you plug your SIM and use it as any other phone. I think this is still in development and it is offered to users who believe that a linux phone is possible. Probably this is why it is soooo cheap. You are not paying $700 for it. You are paying what I believe is production cost. Things may fail in this phone and the community is there to fix it.

I really do not understand users who are complaining about dates. Same flexibility we should have towards the software/hardware and potential bugs, we should have for the shipping, etc this is such a  novel experience we should be happy to be part of it.

I do not want to offend anyone (as I  apparently  did before), but if someone want a phone that you can get tomorrow, fully functional, and having the response of a big corporation, the stores are full of these phones.

Alternative, Librem5 (?) offers a completely functional Linux  phone for $700->$1000 and I think I saw it takes 6 months to ship...

Please  do not complain on the workers in the factory. They are workers, get salary for the hours  they work, why complain about them?  Please lets respect their work,  don't treat them like this.

thanks, and please no one gets offended...

You do understand that what I mean by "when I pay for the product, I expect what was promised" right?

If the manjaro is promised to be shipped and installed, it should be shipped and installed and by that I mean when I press the power button I should see manjaro and not go into some kind of upgrader or even to download the OS myself.

Than what for pay and wait so long for pinebook? Might as well just get all the individual parts and than set one up myself?

Regarding the workers, so you expect them to sleep on their job and just let it go when the product produce is far from what was promised?

Hello you are not even reading what me and the guy earlier was talking about and you jump on and start typing away. Please use some sense if you wanna rebut, rebut on the right products.

No, I'm not angry, I'm just very very angry.

We have given them enough time and delayed shippings to rectify issues, I do expect to receive the product as a "perfect" one without such "mistake"

You don't see me complaining at the first 3 delays and now users feed back on such issue you sweep it off. I think that's not facing reality.


And it's the fourth day since shipment, no updates on the progress of shipment for pinebook pro and I still have not received anything from DHL.

My country is 4h away from Hong Kong by flight, I wonder if my shipment is being send to North Pole and back to me.



Sent from my VOG-L29 using Tapatalk