06-10-2020, 09:15 PM
(06-10-2020, 07:08 PM)kaufman Wrote: I didn't see this board before I got my order in, and didn't pick DHL. Does anybody know if it's possible to change that on my order?
If you look here https://forum.pine64.org/showthread.php?tid=9942 you will see what I've quoted below. Please note what is written in red. An even bigger note THIS IS ONLY FOR PINEPHONE. So, my advice is to try and sweet talk your way into buying one of those for your PineTab. I'm not sure who you would sweet talk, maybe the support team, but good luck!
FYI, Asendia shipping is standard shipping, which I assume is what you paid for. That PinePhone option to buy an upgrade to DHL is likely to cost more than what you actually paid in the store (from what I paid, there was a $6 difference if I remember correctly), so you'll be paying that bit extra. I can't tell you if this option is possible, however.
(05-25-2020, 01:50 AM)Luke Wrote:
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[edit 8 June] My apologies for keeping you in suspense for a day longer - I was obtaining all relevant information.
Asendia have presently informed us that, in the immediate future, they'll be able to ship to France and Switzerland. However, for information about shipment to other countries we'll have to wait longer.
A this point we're working on giving you three options:
More information will follow tomorrow or on Wednesday. I will make sure to post the link to the DHL upgrade here as well as make people aware of it on social media. Once again, thank you on your patience as we're working towards finding the best possible solution to the current situation.
- Stick with your Asendia shipping and wait until it goes out
- Upgrade to DHL shipping via the PINE64 store. We're working on a system to upgrade your current shipping to DHL; it will be available later this week.
- Cancel your order by emailing sales@pine64.org
[edit 9 June] If you originally selected Asendia, it is now possible to change to DHL shipping. Once we get 1000 people to switch over from Asendia to DHL shipment will commence. I'll obviously update you on that in due time.
