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DHL delivered Pinebook with broken screen please help.
Luke
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#16
08-16-2017, 03:39 PM
(07-12-2017, 10:02 AM)peabody1929 Wrote: Hello everyone,

I have disappointing news as well.  My Pinebook arrived with a defective display.  I opened a support ticket and posted pictures of the bad display with the ticket.  It has been nearly two weeks with NO action on the ticket or my issue.  Is Pine planning to honor its warranty policy?

My support ticket is:
#1382

Regards,
peabody1929

Hey, sorry to hear about the broken screen. Of course your ticket will be honoured. Make sure to take pictures if you haven't already, as Pine will have to complain to DHL. Good that you posted - you may get TL's attention. 

Fingers crossed that this gets resolved quickly.
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RE: DHL delivered Pinebook with broken screen please help. - by Luke - 08-16-2017, 03:39 PM

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