10-04-2016, 02:31 PM
Hi Pine64!
my experience till now is very frustrating.
I backed the kickstarter project at Dec. 16th 2015 and pledged 31$ for the A64+ model with delivery.
at february 18th I got an email referring me to a backerit survey asking me to upgrade my pledge in which I payed for 5 units with wifi enclosures etc. a total of 174.92 USD.
at April 6th the shipment of the first unit was sent with no enclosure.
while I repeatedly sent emails to the support I never got a single reply.
I really tried to be patient and understanding till now, I sure understand you're under a lot of load but after so much time I feel I deserve at least an answer what's going on with my shipment.
thanks for replying.
--
Akiva
my experience till now is very frustrating.
I backed the kickstarter project at Dec. 16th 2015 and pledged 31$ for the A64+ model with delivery.
at february 18th I got an email referring me to a backerit survey asking me to upgrade my pledge in which I payed for 5 units with wifi enclosures etc. a total of 174.92 USD.
at April 6th the shipment of the first unit was sent with no enclosure.
while I repeatedly sent emails to the support I never got a single reply.
I really tried to be patient and understanding till now, I sure understand you're under a lot of load but after so much time I feel I deserve at least an answer what's going on with my shipment.
thanks for replying.
--
Akiva
