PinePhone BE & Pinebook Pro shipping update thread

[marcw]

(Yet again) for those keeping track: got my DHL email this morning (EST). Estimated delivery is Monday, May 3rd. I ordered mine on March 31st, with courier shipping.

Got my DHL tracking email yesterday, ordered on April 9th. Estimated delivery is May 5th (Canada).

Oh, and DHL just advised me that import duty/tax and "clearance fees" are going to cost $51.48 CAD, which is 20% of the cost of the phone. Taxes are $32.00 CAD, duty is $0, the rest are DHL "clearance fees". Shipping cost was already $30+.

 Got my DHL tracking today, an additional EUR 63.54,  with the 35 USD shipping its together almost half the price of the PBP

I thought I've read somewhere that shipments to EU countries are sent from within the EU ?

Marc

[Luke]

OP updated

[lewellyn]

I got my tracking number this morning. Apparently shipping my PBP to the USA will take a week via DHL (estimate provided is Fri May 7). We shall see!

[Bobj21]

Received email that my Pinebook Pro order was completed and a DHL sticker had been made on the 23rd of April, but had not been picked up yet. Signed up for notifications and several hours later received a note from DHL saying that it had shipped with a delivery date to AZ, US of 7 April. I ordered on the 16th of April.

[Kraotacen]

I ordered my phone on March 24th, got the email confirmation.
On April 20th I got an email saying my order was completed and gave me a tracking number, when I click the link with the tracking number it says “In Transit - Departed shipping partner facility, this does not indicate that USPS has received the item or actual shipping date. Delivery- unknown.”

Is there any way to tell what the delay is, or when I might receive my phone? The tracking info just basically says it has been on it’s way for a week and a half and no clear indicator on where it is or when it will get here.

[Joshuad]

I ordered my phone on March 24th, got the email confirmation.
On April 20th I got an email saying my order was completed and gave me a tracking number, when I click the link with the tracking number it says “In Transit - Departed shipping partner facility, this does not indicate that USPS has received the item or actual shipping date. Delivery- unknown.”

Is there any way to tell what the delay is, or when I might receive my phone? The tracking info just basically says it has been on it’s way for a week and a half and no clear indicator on where it is or when it will get here.

I got that same email on April 20th and have the same message from usps

[mschoolbus]

I ordered my phone on March 24th, got the email confirmation.
On April 20th I got an email saying my order was completed and gave me a tracking number, when I click the link with the tracking number it says “In Transit - Departed shipping partner facility, this does not indicate that USPS has received the item or actual shipping date. Delivery- unknown.”

Is there any way to tell what the delay is, or when I might receive my phone? The tracking info just basically says it has been on it’s way for a week and a half and no clear indicator on where it is or when it will get here.

I am in the exact same situation.  Same dates and all.

Edit: USPS now shows delivery to happen today, May 4th.

[Bobj21]

My Pinebook Pro is at Los Angeles Gateway according to DHL. Still predicting delivery on the 7th.

[marcw]

Yes    got my PBP. Initially DHL tracking showed that it would be delivered tomorrow evening, but it got delivered this morning. Ordered somewhere the last week of march.

Marc

[vatolsk]

Pinebook Pro (Ordered on March 29th) shipped april 30th and is out for delivery today. (South Florida, USA)
Great work getting them out in a timely manner.

DHL had an expected delivery date of late this week so the quick turn-a-round was unexpected. Look forward to playing with my new laptop.