Touch Screen not working

[mjoconr]

Hi All
What is the procedure for a possible hardware issue with the touch screen ?

I received the Pinephone yesterday and I ran a test of all the options during the first few hours.

This morning the touch screen did not work, but after a power cycle and then a removal of the back cover it started working again.

I then install Ubuntu Touch and again it touch screen did not work. I removed the back cover and placed it back on the phone and it work until the next boot.

Not sure what to do next but a touch phone with a touch screen which does not work is fairly useless.

Mike

[Subsentient]

Did you ever get any luck with this? I'm having exactly the same problem on the unit I ordered secondhand from eBay. The back panel has cracks around the edges from having to be removed so often.