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| Pinebook Pro refuses to boot from eMMC |
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Posted by: pivic - 12-08-2020, 05:59 AM - Forum: General Discussion on Pinebook Pro
- Replies (23)
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Hi there!
I've tried to run my issue with Pine64 support, but they're no longer responding, so I reach out to you.
The main problem is that my computer suddenly wouldn't boot. The lights that usually go on to indicate that it's starting up were just dead: no lights.
I'll run my email conversation here, top->bottom, oldest->latest.
My initial email to support, politenesses cut:
When I attach the power cable to the supply, the light next to the power-cable entry-point shines red (as it always does when attached to a power cable), but other than that, it's completely dead.
I press the power button and nothing happens. I hold it for half a minute, yet nothing happens, by which I mean there are no lights that go on (which they otherwise usually have, i.e. the power light and the other lights between the keyboard and the screen).
I've charged the battery to the max, and nothing happens when I try to switch it on.
I've tried using a microSD card that's previously worked to boot from, but nothing happens this time. I used a Debian image then, without any issues.
I've opened the Pinebook Pro up and checked the cables and the switches, but they are as they should, according to https://wiki.pine64.org/index.php?title=Pinebook_Pro_Troubleshooting_Guide#New_from_the_factory_-_Pinebook_Pro_won.27t_boot_.2F_power_on - and I've not opened the Pinebook Pro prior to this problem occurring.
All the switches look as they should, and using the 'reset' button (underneath the hood, i.e. the button next to the one named 'restore') doesn't help either.
Pine64 support replied:
Please open the Pinebook Case, unplug the Lithium battery, connect the two jumper cable on the mainboard. Plug in DC power supply,
please advise whether your Pinebook Pro able to power up everytime.
Please note that jumper cable and battery connection is mutual exclusive.
My response:
I've just tried what you suggested, but the computer still won't start. I can't even see a red light after I've followed your instruction and connected the power cable.
Pine64 support asked whether I'd tried using different USB-C charging cables, possibly to make sure I wasn't trying to use a 0%-battery computer. I'd tried several different ones and also attached the electrical-charging cable that was included with Pinebook Pro. The battery should be fine, fully charged, and the battery was in superb condition when disaster struck.
Pine64 support then answered this:
Please check out the below steps and check whether your Pinebook Pro back to life.
1. Disable eMMC using switch #24 list on https://wiki.pine64.org/index.php/Pinebook_Pro_Main_Page#Mainboard_Switches_and_Buttons
2. Please add Android image to microSD card, the build locates at here: https://wiki.pine64.org/index.php/Pinebook_Pro_Software_Release#Android_7.1_microSD
3. Plug in the microSD card to Pinebook Pro and check whether able to boot up properly.
4. If able boot up, this implied your eMMC may be corrupted. If not, please lets know your observation.
I responded this:
I can confirm that I *can* boot the computer by disabling eMMC and then running the Android image from a MicroSD card!
Pine64 responded:
Please try download this build, dd to microSD. Boot up from microSD and follow on screen instruction to rebuild eMMC.
https://osdn.net/projects/manjaro-arm/storage/pbpro/kde-plasma/20.02.1/Manjaro-ARM-kde-plasma-pbpro-20.02.1-emmc-installer-20.02.1.img.xz
Kindly take note that data in eMMC will be format and lost.
I was *not* able to boot from that image (after I unarchived it and used dd to MicroSD, and also tried using Etcher just to make sure - both methods worked to burn the image to the MicroSD card).
I tried to boot with both eMMC disabled and enabled, via the switch under the bottom panel of Pinebook Pro, and neither worked.
I've since tried to boot from different images from Pine64 via MicroSD, but I haven't been able to boot from Manjaro, Kali, or Debian (all eMMC/MicroSD bootable according to the aforementioned Pine64 software page that their support people linked to): the lights on the keyboard level of the computer won't come on.
However, they *do* come on when I boot from the Android 7.1 image. I'm able to boot the image and use the OS, which is currently the only way for me to use the computer at all.
I also tried to boot a postmarketOS image (eMMC/MicroSD bootable) from MicroSD and after a while a big screen pops up and says 'unable to mount root partition'.
If anybody here has any tips on how to fix this, please comment.
Please know that I'm not at all Linux-savvy, which means I've not tried anything beyond the above. I'd love to be able to just use the Pinebook Pro and not have it collect dust while I wait for Pine64 to answer, if they will.
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| GUIs on top of ArchLinux |
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Posted by: lat - 12-08-2020, 04:40 AM - Forum: Arch Linux on PinePhone
- Replies (3)
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I'd like to install a GUI other than Phosh starting from barebone archlinux.
Lomiri is currently my top preference by far.
Here's Lomiri on Manjaro, Alpha2.
I'm starting this thread so that people could share their thoughts and experiences using various GUIs on top of archlinux on pinephone.
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| Possible to disable display of SMS text messages? |
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Posted by: Zebulon Walton - 12-07-2020, 08:58 PM - Forum: Mobian on PinePhone
- Replies (2)
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I'm sure I'm in a small minority but I don't like to be bothered by text messages. I don't want people sending them to me and don't want to be bothered by texts from my carrier, politicians, or other spammers. My flip phone does not automatically display texts, it merely puts a tiny icon up on its tiny screen to indicate their presence (no audio or vibrating alert is given) and I can go through the phone's menus to look at them if desired. SMS is working in my Mobian installation in testing but it's not something that I plan to use when going live with the Pinephone.
Is there a background daemon in Mobian that can be disabled so incoming text messages are not displayed? (I assume there's no way to stop receiving them since that capability is part of the modem - just not having them pop up on the screen would be sufficient.)
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Future Upgrade Options? a 'small' request |
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Posted by: Lyrixcaz - 12-07-2020, 06:46 PM - Forum: General Discussion on Pinebook Pro
- Replies (10)
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Hey folks,
I don't know where to put such post on the Pinebook Pro so i thought id fit here the nature of this post is of a request but in hopes to sort of inspire with a few ideas on what I personally would like to see on this 'budget' laptop which has shown to have a lot of potential to be so much more than a devtoy. Now, I do not have any experience with code (maybe some bash, and some html ABCs) meaning I'm not really a dev but I am a consumer that likes to tinker. Initially i got this device because i thought it was neat; the specs (though i overlooked the ram space a little), and the fact that it wasn't intel or amd based and it was power efficient and etc. At the time I needed a cheap laptop and at the time I wasn't pleased with what was on the market so i thought what the hell; the money helps further some projects so I ordered. Fast forward to now after seeing the weaknesses and strengths of this device I'm still impressed by what can be accomplished if enough dedication and focus is put into this. First and foremost portability is a 10/10 This thing is notebook size, the screen is very nice, the keyboard at first was a bit hard to get into but it grew on me and now i hardly miss-press a key; not to mention I sorta like the feel of it. The trackpad at first it was brutal.. and it still sort of is but its gotten better with software/firmware updates, I just wish it would have been a better trackpad since when i try to move a few knobs on my music production program i slowwwwly move my wrist just so that i can get the pointer to align with the button better. The speakers suck, big time. Ive never heard speakers this bad ... I'm tempted to say on a budget laptop but I don't think I've ever heard them in anything. And lastly the power delivery, though it works, it would have been even better if i can get this thing to charge quick/quicker being that the battery is 10,000mah (correct me if im wrong on this).
Anyways, as i stated the nature of this post is to maybe inspire some type of idea or future of this device so I've been thinking of a few things that I think may make this device a very attractive option:
A metal chasis: a more rugged/sturdy chasis to really make this thing take quite a beating, I'm ok if it gains a few pounds!
A glass trackpad/a better trackpad: I think we can all agree on this
A Backlit keyboard
Better set of speakers
Bigger battery
I think all these can even be sold as accessories so that we may upgrade our pinebook pros. There are some options that I'm not sure if they will require more to upgrade but It would be nice if the webcam can be upgraded to a better one; I'm not sure if it forms part of the panel, I'm also not sure if software can fix the quality of the webcam but last time i checked the webcam wasn't that great.
I'm aware this is a budget device but it would be great if these options could be available.
* Also I'm aware that there were talks of having some sort of upgrade kit of the pbp so that's a plus
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| Why can't Pinebook Pro have TOR browser and other programs? |
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Posted by: SanjevR - 12-07-2020, 03:56 PM - Forum: General Discussion on Pinebook Pro
- Replies (7)
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I am an extreme novice when it comes to Linux computers in fact up until I bought this Pinebook Pro I've never actually a Linux computer in my life. I remember reading that the hardware of the ARM 64 device doesn't allow certain capabilities which is why its not possible (at present) to use TOR browser and other common programs that you can find on the MAC and Windows computers and perhaps other Linux
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Feeling scammed by Pine64 |
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Posted by: Janik020301 - 12-07-2020, 02:57 PM - Forum: General
- Replies (14)
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Good evening,
thank you for reading the whole post before answering.
To start off, i put a lot of time into working everything out, but it seems like, pine64 is not interested in helping me at all.
I was one of the people that ordered a Pinephone PMOS Convergence Edition. On arrival i saw that the display was broken, but have not received an answer for my ticket, which i immediately opened after noticing that. To fix that, i decided to open a paypal dispute, which finally led to an answer. Well, i was offered to receive a replacement display, which i received weeks later.
There was a problem with it though: The image quality was fine, but the touchscreen didn't work. Well, so i wrote to the support again and (of course) didn't receive an answer again. I reacted to that opening a thread on the forums. I was suggested to contact tllim, which i did. I got one answer in my tickets, then it got quiet again. Of course i tried to contact tllim again, who told me to solve that with the support. After that i haven't got any answer from him again.
Many days later i finally received an answer on my ticket. I shall please ship my phone and replacement screen to Luke. To make sure that everything goes without any hassle i decided to contact him using directly. Well, said and done. There i was writing with Luke. I shipped the package to the UK. And i received an answer from him: Both screens seem indeed to be broken. Additionally he said, that he would forward that to the support. Well, i have not received an answer from the support or Luke since then. I have asked him, how long that could take still, but have not received an answer yet.
And now i stand here, lost 257 USD, and also don't have any item in my hand. Nothing. No phone, no money, no reaction to my inquiries. I feel scammed.
Consider that everything i told you happened over a timespan of 6 months. Considering that i have directly contacted pine64 after receiving the defective unit, that's a lot of time. And in that time i was not able to use the phone. It was just there. Not working. And now even that is gone, without reaction.
So please, would anyone be so kind to help me? Preferably Pine64. But honestly i've been left hanging by you quite drastically now.
Greetings
Janik020301
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| X events getting clogged up? |
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Posted by: ab1jx - 12-07-2020, 02:46 PM - Forum: Linux on Pinebook Pro
- Replies (21)
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I'm using my PBP with the original mrfixit Stretch, and X. I noticed that sometimes the mouse (touchpad) pointer gets stuck. Often I can't find the mouse pointer just because there are places it's an I-Beam which isn't very visible. If it gets stuck in one of those places it takes a while to find it.
I've done a little xlib programing so I know that there's a stream of events constantly (almost) being processed. See man pages like XtNextEvent, XtPending, XtMainLoop. I suspect something's causing these to not get cleared fast enough at times. If my cursor won't move I just let it sit a minute and then it works again. Sometimes more down pressure helps a little but not much.
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