Earlier today I accidentally dropped my PinePhone while trying to get it out of my pocket and after hitting the wooden floor there were a couple of cracks across the screen (despite the rubber case and the screen protector). I guess I would have to replace it soon anyway because of the screen delamination issue. Apart from some misbehaving keys in the bottom right corner of the keyboard (although that's not where the cracks are) the phone is functioning alright.

The only thing that doesn't work anymore, and that's a pretty major thing, is the modem. No matter how often I restart the phone or ModemManager, the modem just won't come up. I'm prompted to enter my SIM card's pin and then it vanishes. It's just like the known problem where the modem disappears sometimes, but now it's all the time. Looking at the dmesg output it shows the same symptoms: First the modem is attached and shortly after it is disconnected.

Does anyone have an idea how to troubleshoot and maybe fix this? At the moment I don't have the tools at hand to open the phone, but in a couple of days I will and then I can take a look inside too. But I don't know what the problem could be in the first place since the modem is soldered to the mainboard and those connections shouldn't be affected by a drop not that severe?

Any help saving me from buying a new phone altogether is appreciated!

Selling a UBports Edition PinePhone in near mint condition. The item is in perfect working order, has no dead pixels and is up to date with the current version of UBports. The phone is the 2GB model with all contents inside in the box, including a custom hard shell case that was purchased directly from Pine64. $150(US) + $20 shipping.

Email me if you are interested. joelandsonja@mailfence.com

Pinebook Pro ISO from the first batch (128 GB eMMC). It's been used for tinker and play with different distros, never used as a daily driver.
It has a cosmetic defect in the plastic shell of the lid (I'll upload pictures soon).

200 Euros + shipping (or face 2 face in Madrid if available).

Hi folks,

Community Edition: UBports with the hardware mod performed (removed the two little pieces).  Mainly used to tinker and play with different distros, never used as a daily driver. It works fine with Simyo mobile carrier in Spain.

180 Euros + shipping (or face 2 face in Madrid if available).

Just wondering. On the Pinephone, would you just use web based sites instead of apps? So things like facebook, youtube, etc, you would just use their web sites?
Can you get Whatsapp, messenger, and Duo? Would you just use the web based versions? 

Lastly, is this thing powerful enough to run a VM in it? I'm a big fan of Microsoft's Your phone program. Also is there SMS texting on the Pinephone?

Thanks for the annoying questions.

HI I am getting an error when trying to download updates with pamac. I am running manjaro on a Pinebook pro.

          error:   "could not find database"

when Trying sudo pacman -Sy I am getting failed retrieving file 'multilib.db' .

Does anyone know how to get multilib.db?

A friend of mine somehow jabbed a nano SIM into his Pinephone, realized something was wrong and had to use a straight pin to fish it out.  Now his phone won't come on.  He just bricked a Pinephone.  Just how screwed is he?

Ok so I've gone daily driver and my volume rocker has jammed and intermittently turns volume all the way down on its own.  I'm going to order a new one tonight but living stateside its gonna be a minute on delivery.  Does anyone have any leads to where in the phoc/phosh settings this was enabled so I can disable it until the replacement arrives?

I noticed that the standard shipping option for $12 to the EU is no longer an option. I can only select courier shipping for $30. This makes it really unattractive to order from the Pine store since that amount by itself exceeds the minimum threshold over which you have to pay VAT in many countries and just the VAT on shipping would be another ~$6 (depending on the country), so about $36 just for shipping.
Are there plans to bring back the cheaper option (which still wasn't very cheap)? Or does the courier option has anything to do with the new VAT EU regulations that enable the seller to pay VAT in advance?

Edit: Tagging @Luke since the community probably doesn't know.

Hi everyone -

I wanted to install the ayufan buster-containers release onto my PineBook Pro, but now my machine won't boot. The boot LED doesn't even come on.

Here's what I did. Connected to USB-C power the whole time.

1) Use etcher on another machine to flash buster-containers-rock64-0.11.0-1185-arm64.img from https://github.com/ayufan-rock64/linux-b...tag/0.11.0 onto a microSD card. (I previously tried, and couldn't boot with, the "stable" version 0.9.14).

2) Successfully booted from the sdcard on my pinebook pro and logged in.

3) Connected my USB ethernet adapter, and scp'ed over the same image file. Used md5sum to validate the transfer was OK.

4) Checked which device was mounted as root (emmc 1).

5) `dd if=buster-containers-rock64-0.11.0-1185-arm64.img of=/dev/emmc2 bs=64M status=progress`. (I don't remember the exact device naming convention, but it was the tab completed root device of whichever "mmc" was NOT mounted).

6) `sudo reboot now`

7) The machine hung at a blank screen with a single blinking cursor in the top left, so after a couple of minutes I powered off with a long-press of the power key.

Now I can't turn it back on again! I get a charging LED when I plug in USBC power, but no boot LED when I press the power button.From reading other threads and the doco, I have tried:

* an "extra sure hard power off" by holding power for >30 secs (once even > 1min) before trying to power on again
* validating the sd card contents. `p3` does contain what looks like a normal `/boot`. `p2` is an empty vfat. `p1` contains nilfs, fdisk output: