I tried installing Libre Office Suite, which either upgraded or downgraded OS strings, I think downgraded?  Now, I am blocked from logging in. On setup, I NEVER made a password, as I didn't want... this! to happen!

To request an order cancellation I have to send an email to sales@pine64.org, I placed the order less than 3 hours ago ,I figured I didn't really need a 65watt gan charger, I sent an email but I didn't get a response email such as " we have got your ticket or your request and will forward it to the customer service" or something along the line ,is everything good and could I get a refund ?

I have tow-boot installed and Alpine with linux-lts package that has pinephone files:

At least the Enter key does not seem to work, so I can't do the initial setup. I see other messages about dead keyboards but I don't yet see a solution.

This seems to be a huuuge problem.

Hi,

I have been using my Pinecil V2 without issues for half a year now, but when changing the tip I managed to break the screw after tightening it . In the picture below, I have photographed the broken screw.

I also tried opening the case and removing the tip, but I could not do that because the broken screw was tightened and was holding the tip in place.
What can I do? How can I replace the screw?

Hi,

Pinebook Pro did arrive today. When turning it on (battery fully charged) I was able to boot into Manjaro. When rebooting I had visual glitches and after the second reboot I wasnt able to boot anymore. Green LED turns on, Charging LED as well. No sign of any booting. Armbian flashed onto SDcard doesnt boot either with emmc turned both on and off.

Any help you can provide to get it running again.
I have no clue where to even really start


Kind regards

PinePhone doesn't boot anymore
When I receive the PinePhonePro one week ago, I had used it booting on the Sailfish OS. It worked just fine.
After some days without charging the smartphone, when I have pressed the power button, I access the bootloader but I can't boot anymore on the preinstalled Sailfish OS.... I have try this a lot of time (the pinephone was "charging" via the usbc) but I can't boot anymore on the preinstall OS... black screen...

So I flash a SD card with Mobian and I correctly boot from the flashed image from the SD card. Then I have flashed the eMMC with the Mobian image from the SD card.
However, when I restart the pinephone I could not access the pinephone bootloader anymore (black screen and green led)...
No bootloader after flasing the eMMC. No vibration anymore. I don't understand why as the mobian has been flashed with mobian installer (without problem it's seems).

So I have try to charge the pinephonepro via a charger. The green LED flashes for more than one night.
=> Still no access to the bootloader. Pinephonepro can't boot, black screen.

So I press the RE button to the pinephone and connect to my laptop to enter on mask mode. No green led on mask mode.
[lapin@fedora ~]$ lsusb
Bus 003 Device 043: ID 2207:330c Fuzhou Rockchip Electronics Company RK3399 in Mask ROM mode
[lapin@fedora ~]$

However I see nothing appropriate to the pinephonepro via lsblk
[lapin@fedora ~]$ lsblk
[lapin@fedora ~]$

I had let the pinephone (witout green led) on mask mode connect to the laptop more than one night.
Still no bootloader and still black screen and green led on power on...

I don't understand what is the problem exactly. Is the battery drained ? Is the eMMC corrupted ?
Can I do something with bus ID from lsusb from the laptop ? Can I access the eMMC from my laptop ?
I don't know if the battery is beeing completly discharged and the phone beeing unnable to charge the battery while beeing turned off.
How can I fix all of this ?

Thanks you in advance for your help.
I would love to be able to use my pinephonepro.
Best Regards

I normally turn my phone on by taking out the battery, putting it back in and then plugging in the charging cable.  Since yesterday though this will not start it, but just cause it's LED to blink until I disconnect the charging cable (if I don't disconnect it, the blinking goes for hours until I *do* disconnect it) and it probably looses power (The battery is empty right now I think), so can't go on.  How to get it to start again?




I'm running Manjaro Plasma Mobile and searching the internet didn't yield anything.




Thanks in advance!



Edit: It's solved now.  A couple days after posting this thread I went to a trip to my parents (and forgot my forum password, so couldn't write earlier) and when I tried to show them how my phone doesn't work, it surprisingly actually did work again for the first time in a couple days.  Since then it now reliably worked like before, so this issue is solved, but sadly this means I can't document how I solved it.

Edit2:  A couple days ago it again failed, which of course was annoying, but I just got it to work again again and I now know the problem:  Wrong charging cable.  I recently started to use a different charging cable because I was of the impression that it's better (which now seems not to be the case) and since then it didn't work, but I just changed it back and now it works again (this also explains why it worked at my parents' because there I used their charging cable, not mine).


tl;dr:  Use a different charging cable.

So, I haven't really used my Pinetab2 much lately, because I have tried multiple times to install the stock image of danctnix and then update so that I can finally get Wi-Fi working to no avail. Is it a skill issue? Partly, sure. However, the image is so old that I imagine that it will be a challenge regardless.

I want an OS that will stay up to date so that I can use the device daily. I would prefer to get the experimental Wi-Fi driver running, despite the potential issues. However, it isn't a dealbreaker for me, since I do have a USB-C to ethernet adapter I can use to run updates when back at home.

I have 3 questions for the community:

1. For those using danctnix, has anyone had success with updating the stock KDE image? Or is there a different way you've gone about installing an up-to-date version of danctnix?

2. For those using Rhino Linux, how is the experience? And is the Wi-Fi driver available in the repos or pacstall?

3. For those using Ubuntu Touch, how is the experience? And is the Wi-Fi driver available somehow?

My brand new pine book pro has never worked! So far I have gotten the green power light to turn on and that's all. 

I was told to flip the emmc switch to on, which made it so the green power light doesn't turn on anymore, and I wrote a Manjaro ARM gnome photo 23.02 img.xz file use etchDroid on a 32gb Sandisk SD card. I placed that in the Pinebook after turning the emmc switch off again but it hasn't made a difference .

Let me know, all I want is to be able to turn on the laptop and use the browser and libre office writer or whatever.

Why does it have to be so hard to turn on a computer?