(08-14-2020, 04:40 PM)PaulQ Wrote: My Pinebook hasn't shipped yet, but after reading this thread, I have concluded the chance of receiving a faulty power supply with my Pinebook is still a far better deal than the planned obsolescence and personal data mining engineered into nearly every other contemporary laptop, Macbook, and Chromebook computer today.
Just buy a spare charging cord and have USB-C cords on standby.
(08-14-2020, 05:02 PM)bcnaz Wrote: With the differences in time zones 3 days is kind of typical for an 'email exchange'.
2 days would be extremely fast.
The only dependable way to shorten the time would be a 'live' messenger,
but then, one end or the other would be likely at an uncomfortable local time.
Your time is yesterday or tomorrow there.
And given that I explained the situation and answered all their questions in the initial ticket, they shouldn't have even needed to ask me anything after the first 3 day wait. Two weeks was entirely unnecessary.