Battery Dead on Arrival?

[mpz]

Is this the sealed or unsealed version? If sealed, your debugging abilities will be limited...

Some initial ideas:

1. When attached to the base, what is the version number you get in the software?

2. (Unsealed) Check the battery is soldered correctly in the device. It sounds like the battery is offering next to zero supply to the device off power.

3. (Unsealed) Check there is a voltage across the battery terminals whilst connected (under load) - ideally 3V+. If it's below, then there's a good chance the battery has had some damage.

Unsealed version

1.) Version 0.7.1
2.) Soldering of the wires to the board look good, clean even.
3.) Voltage was good.

I was able to update it after quite a few tries while it was connected to a power source and now am running 0.13.0 of infinitime. I also used tape to ensure the device was fully seated to the base. It seems to be working now and the battery percentage seems to be consistent post-update and taping. 

Thanks for recommending those checks. Will use them again in the future.