A (slight) shipping delay - an explenation + details
On Shipping and manufacturing:

My understanding is that these prototype devices (list) are different from other Pine products in that orders are collected for a time, then devices to fill that order are manufactured and shipped. This seems to be nonstandard shipping in that batches may be sent* to regions, then dispatched by DHL to buyers. So if the American region gets batches first, American buyers might 'jump in line' for the extent of a batch received.

Prototype things: Pinebook, Pinebook Pro, PinePhone (BraveHeart) and maybe PineTime. Batch production & dispatch. I understand that Pine has tried something new with the PinePhone shipment.

Non-prototype things: The computer boards (Rock, RockPro, Pine H64, SOPINE, Pine A64), and spare parts.

I work in a factory where receiving standard material from Canada (Suppose I want extra material which I receive daily for an experiment) is about a 4 week lead time, and receiving special-order material is an 8 week lead time. The shipment we are seeing with these prototype things reminds me a lot more of B2B shipping, where - unless you have a phone number of someone to call - You often wait.

I am sad to see shipment timelines slip. I am excited to see my PineBook Pro (American region order placed around December 12th), and know that Luke and the Pine team are not able to speed things along now. They daily handle the delays like this and are used to them. I hope that they weather the pressure of so many people eager for the specialty products they make and keep creating them!


Messages In This Thread
RE: A (slight) shipping delay - an explenation + details - by ippl3 - 01-14-2020, 08:47 AM

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