When will my board ship?
#1
I had a order of pine64 at the end of February,and it's been a long time now. 
Until now,I have not received a shipping tracking number yet .
I am ANXIOUS to used, and dying to know When will my order ship?
Please give me an accurate point of shipping time, do NOT let me have been endless waiting.
Thanks
  Reply
#2
(04-12-2016, 12:50 AM)upartner Wrote: I had a order of pine64 at the end of February,and it's been a long time now. 
Until now,I have not received a shipping tracking number yet .
I am ANXIOUS to used, and dying to know When will my order ship?
Please give me an accurate point of shipping time, do NOT let me have been endless waiting.
Thanks

Please advise this is Kickstarter or pre-sales order? For pre-sales, we will start process around two weeks time after clear up most of the the kickstater backer shipment.
  Reply
#3
This is pre-sales order, and the order number is #102226852.
It's May now,but I have not received a shipping tracking number yet.
My question is when will my board ship out?
  Reply
#4
(05-04-2016, 12:59 AM)upartner Wrote: This is pre-sales order, and  the  order number is #102226852.
It's May now,but I have not received a shipping tracking number yet.
My question is when will my board ship out?

Your board will ship out once all kickstarter boards have been shipped, so likely in June some time.
  Reply
#5
(05-05-2016, 06:12 PM)Ghost Wrote:
(05-04-2016, 12:59 AM)upartner Wrote: This is pre-sales order, and  the  order number is #102226852.
It's May now,but I have not received a shipping tracking number yet.
My question is when will my board ship out?

Your board will ship out once all kickstarter boards have been shipped, so likely in June some time.

The office  website says: for pre-order will ship in May,but not later。
But now,  why why did my board ship after May.

And NOW,I want to know how to return my money back?
  Reply
#6
(05-05-2016, 08:51 PM)upartner Wrote:
(05-05-2016, 06:12 PM)Ghost Wrote:
(05-04-2016, 12:59 AM)upartner Wrote: This is pre-sales order, and  the  order number is #102226852.
It's May now,but I have not received a shipping tracking number yet.
My question is when will my board ship out?

Your board will ship out once all kickstarter boards have been shipped, so likely in June some time.

The office  website says: for pre-order will ship in May,but not later。
But now,  why why did my board ship after May.

And NOW,I want to know how to return my money back?

I was making an educated guess, but please see this thread.
  Reply
#7
If someone states on their page that pre-orders will ship in May (like it was when I placed an order) and takes your money right away then I expect them to ship in May.
Now when they opened the shop it states late May - June 2016, this makes sense for new orders from the shop, but for pre-orders I expect them to honor what they said when purchase was made.

I honestly do not care about Kickstarter orders fulfillment, since I was not a backer and this is the deal people made who backed the project on Kickstarter and they have their own deadline for delivery. It makes no sense for people who bought via pre-oder to wait for Kickstarter since those are two completely separated processes.
  Reply
#8
(05-06-2016, 12:49 AM)Ghost Wrote:
(05-05-2016, 08:51 PM)upartner Wrote:
(05-05-2016, 06:12 PM)Ghost Wrote:
(05-04-2016, 12:59 AM)upartner Wrote: This is pre-sales order, and  the  order number is #102226852.
It's May now,but I have not received a shipping tracking number yet.
My question is when will my board ship out?

Your board will ship out once all kickstarter boards have been shipped, so likely in June some time.

The office  website says: for pre-order will ship in May,but not later。
But now,  why why did my board ship after May.

And NOW,I want to know how to return my money back?

I was making an educated guess, but please see this thread.
I had a order of pine64 at the end of February,when I placed the order, the official website said: for pre-order will ship in May,but not later.
But now it is postponed until the June,what good faith do you have?
Now, I only required to give me a refund.
  Reply
#9
(05-06-2016, 02:43 AM)upartner Wrote:
(05-06-2016, 12:49 AM)Ghost Wrote:
(05-05-2016, 08:51 PM)upartner Wrote:
(05-05-2016, 06:12 PM)Ghost Wrote:
(05-04-2016, 12:59 AM)upartner Wrote: This is pre-sales order, and  the  order number is #102226852.
It's May now,but I have not received a shipping tracking number yet.
My question is when will my board ship out?

Your board will ship out once all kickstarter boards have been shipped, so likely in June some time.

The office  website says: for pre-order will ship in May,but not later。
But now,  why why did my board ship after May.

And NOW,I want to know how to return my money back?

I was making an educated guess, but please see this thread.
I had a order of pine64 at the end of February,when I placed the order, the official website said: for pre-order will ship in May,but not later.
But now it is postponed until the June,what good faith do you have?
Now, I only required to give me a refund.

They are still scheduled to ship Late May - Early June, according to that thread link I posted. 

Otherwise contact Pine64 folks for refund.
  Reply
#10
Very disappointed,you did not do shipping as your commitment.
It is very desperate that I send mail to the salesman asking for a refund, but there has been no reply.
I would like to ask how to refund.
Who can I should contact ?  or could you please give me the email address to contact.
Thanks.
  Reply


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