Pledge arrived, but missing part
#1
Hi First post here - I'd forgotten a little about the pledge - was pleasantly surprised to see it come through as I had seen they were having shipping/distribution issues.
Haven't felt the need to chase - my assumption was they were to use a cliche a victim of their own success.
However, my package arrived today minus the Z-Wave module - now I think there were some issues with this so not sure if they have shipped the main pledge separately from the z-wave to get stuff out.

Unfortunately they haven't actually said that in the envelope just a little paper slip would have done - now I'm not sure if it was a mistake at shipping or lack of availability.

My backer number is 36141 so I realize I'm at the back of the queue so to speak but just seeking some clarification.


Also the wifi module shipped with a european/us plug is that by design - is their a UK adapter for the PSU? If not I'm sure I can locate a suitable alternative PSU.

Thanks for delivering on what looks to be a great project - just looking forward to getting the z-wave so I can get on with openHab.

Thanks, Paul.
  Reply
#2
(06-26-2016, 04:51 AM)nexus1972 Wrote: Hi First post here - I'd forgotten a little about the pledge - was pleasantly surprised to see it come through as I had seen they were having shipping/distribution issues.
Haven't felt the need to chase - my assumption was they were to use a cliche a victim of their own success.
However, my package arrived today minus the Z-Wave module - now I think there were some issues with this so not sure if they have shipped the main pledge separately from the z-wave to get stuff out.

Unfortunately they haven't actually said that in the envelope just a little paper slip would have done - now I'm not sure if it was a mistake at shipping or lack of availability.

My backer number is 36141 so I realize I'm at the back of the queue so to speak but just seeking some clarification.


Also the wifi module shipped with a european/us plug is that by design - is their a UK adapter for the PSU? If not I'm sure I can locate a suitable alternative PSU.

Thanks for delivering on what looks to be a great project - just looking forward to getting the z-wave so I can get on with openHab.

Thanks, Paul.

The Global power supply comes with four adapter, US, UK, AU, and EU. This means UK big thee pins square pins type adapter is included.

The ZWave module will ship separately on July as mentioned on previous thread.
  Reply
#3
(06-26-2016, 07:03 PM)tllim Wrote:
(06-26-2016, 04:51 AM)nexus1972 Wrote: Hi First post here - I'd forgotten a little about the pledge - was pleasantly surprised to see it come through as I had seen they were having shipping/distribution issues.
Haven't felt the need to chase - my assumption was they were to use a cliche a victim of their own success.
However, my package arrived today minus the Z-Wave module - now I think there were some issues with this so not sure if they have shipped the main pledge separately from the z-wave to get stuff out.

Unfortunately they haven't actually said that in the envelope just a little paper slip would have done - now I'm not sure if it was a mistake at shipping or lack of availability.

My backer number is 36141 so I realize I'm at the back of the queue so to speak but just seeking some clarification.


Also the wifi module shipped with a european/us plug is that by design - is their a UK adapter for the PSU? If not I'm sure I can locate a suitable alternative PSU.

Thanks for delivering on what looks to be a great project - just looking forward to getting the z-wave so I can get on with openHab.

Thanks, Paul.

The Global power supply comes with four adapter, US, UK, AU, and EU. This means UK big thee pins square pins type adapter is included.

The ZWave module will ship separately on July as mentioned on previous thread.

Ah great - that's fantastic - not worried how long was just concerned it might have been missing. 
Might be able to purchase another adapter locally as mine only had eu/us connectors (two pronged pins/blades) unless anyone could through a UK slide on adapter in with the z-wave when it ships.

Thanks for updating me :-)
  Reply


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