modem and login/reset issues
#1
Hi,
Truth: I am in deep, way over my head.  If another forum is better suited for help questions, please let me know.   

Admiring the mission, and needing to to better understand linux, I purchased several products in hopes to dive into learning linux for work. My PBP has been a great tool but I am having issues with my phone. When it first arrived I was able to use phone, text, and wifi.  A had a few issues the first day. phone service would blink out and back in, power/battery indicator not correct (or the phone would randomly turn off), and it would occasionally freeze and a restart would be necessary. I started getting error messages about modem and the phone wifi and data stopped working and occasionally the sim is not recognized. I tried updates the same issues occurred. I thought maybe some of the issues could have been from bad sim adaptor and put the phone away until I could get a new one.  I picked up a new adaptor today and installed sim into phone. The phone service seems to be working better but not data. My big issue now is my pin is not working and the reset button does not reset. The phone will also power down/turn off when showing a full charge.  Any advice or direction would be greatly appreciated. 


recap: 
1. modem/data and service issues
2. freezing and random turnoff 
3. login (pin) reset not working

Thanks!
  Reply
#2
(06-23-2021, 01:31 PM)dhawk Wrote: Hi,
Truth: I am in deep, way over my head.  If another forum is better suited for help questions, please let me know.   

Admiring the mission, and needing to to better understand linux, I purchased several products in hopes to dive into learning linux for work. My PBP has been a great tool but I am having issues with my phone. When it first arrived I was able to use phone, text, and wifi.  A had a few issues the first day. phone service would blink out and back in, power/battery indicator not correct (or the phone would randomly turn off), and it would occasionally freeze and a restart would be necessary. I started getting error messages about modem and the phone wifi and data stopped working and occasionally the sim is not recognized. I tried updates the same issues occurred. I thought maybe some of the issues could have been from bad sim adaptor and put the phone away until I could get a new one.  I picked up a new adaptor today and installed sim into phone. The phone service seems to be working better but not data. My big issue now is my pin is not working and the reset button does not reset. The phone will also power down/turn off when showing a full charge.  Any advice or direction would be greatly appreciated. 


recap: 
1. modem/data and service issues
2. freezing and random turnoff 
3. login (pin) reset not working

Thanks!

Hi, unfortunately there is nothing that can be done to fix the modem disconnect issue at the moment except a temporary fix which is to disable suspend on the phone (when it wakes up from suspend sometimes it fails to reconnect to the modem).

https://invent.kde.org/teams/plasma-mobi...-/issues/3

On a side note, while the Phosh mobile environment does still technically have the same problem, most distros that offer Phosh include a special script that force reconnects the modem after suspend if it fails to reconnect. As Plasma Mobile uses a different phone technology (ofono), I don't believe that script is compatible, and at this time Plasma Mobile doesn't have an equivalent.

Software being unstable or in it's infancy is one of the reasons for the device being in "beta" however. Since you've already tried updating, I'd suggest trying out different distributions and see which ones work best.
  Reply


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