Problems with PINE64 Support
#1
Sad 
Hello all,

Has anyone had issues with support before? I had bought a Mobian CE Edition and it came to me defective. I sent it back to Pine64 for RMA at the start of March and now my Phone seems to be in limbo. Also trying to get answers from support is like pulling teeth from a lion.

I was really happy when I got my PinePhone and I even bought a Pinecil to support Pine64 more however I am beginning to feel... Regret, Anger, I'm not sure.

All I know is I bought a phone, it came to me broken, I had to pay MORE money to get it fixed, and now I have no clue where it is.

I'm not sure what to do anymore. Has anyone else experienced this?

Best,
Astilex
  Reply
#2
(03-21-2021, 06:15 PM)Astilex Wrote: Hello all,

Has anyone had issues with support before? I had bought a Mobian CE Edition and it came to me defective. I sent it back to Pine64 for RMA at the start of March and now my Phone seems to be in limbo. Also trying to get answers from support is like pulling teeth from a lion.

I was really happy when I got my PinePhone and I even bought a Pinecil to support Pine64 more however I am beginning to feel... Regret, Anger, I'm not sure.

All I know is I bought a phone, it came to me broken, I had to pay MORE money to get it fixed, and now I have no clue where it is.

I'm not sure what to do anymore. Has anyone else experienced this?

Best,
Astilex

Please PM me your support ticket number and I will check with support team
  Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
  pinephone-support package not upgradable on Mobian fhireman 4 660 09-24-2022, 08:01 AM
Last Post: dante404
Question Modem problems with the distros I tried UltraBlack_ 9 2,702 02-21-2022, 01:57 PM
Last Post: KNERD
  Carriers do not support PinePhone? rey70 22 6,801 02-07-2022, 09:06 PM
Last Post: bcnaz
  SD nonfunctional, how is support supposed to work? slomobile 6 2,046 01-18-2022, 07:02 PM
Last Post: slomobile
  double tap to wake support bam 5 1,695 11-04-2021, 07:22 AM
Last Post: bam
  Thanks Pine64! themagicm 0 574 11-01-2021, 11:37 AM
Last Post: themagicm
  Buyer beware: Pine64 is not checking their sales email, won't alter or cancel orders 3x5co 4 2,061 10-13-2021, 08:58 AM
Last Post: 3x5co
  Problems with Pinephone camera ov5640 wfk 0 917 06-29-2021, 01:53 AM
Last Post: wfk
  Pine64 forum vs other channels vongillus 12 5,383 05-06-2021, 06:16 AM
Last Post: vongillus
  Does PINE64 ship to South America? Is v1.2b the final hardware? amosbatto 4 2,529 04-05-2021, 07:35 AM
Last Post: amosbatto

Forum Jump:


Users browsing this thread: 1 Guest(s)