Problems with PINE64 Support
#1
Sad 
Hello all,

Has anyone had issues with support before? I had bought a Mobian CE Edition and it came to me defective. I sent it back to Pine64 for RMA at the start of March and now my Phone seems to be in limbo. Also trying to get answers from support is like pulling teeth from a lion.

I was really happy when I got my PinePhone and I even bought a Pinecil to support Pine64 more however I am beginning to feel... Regret, Anger, I'm not sure.

All I know is I bought a phone, it came to me broken, I had to pay MORE money to get it fixed, and now I have no clue where it is.

I'm not sure what to do anymore. Has anyone else experienced this?

Best,
Astilex
  Reply
#2
(03-21-2021, 06:15 PM)Astilex Wrote: Hello all,

Has anyone had issues with support before? I had bought a Mobian CE Edition and it came to me defective. I sent it back to Pine64 for RMA at the start of March and now my Phone seems to be in limbo. Also trying to get answers from support is like pulling teeth from a lion.

I was really happy when I got my PinePhone and I even bought a Pinecil to support Pine64 more however I am beginning to feel... Regret, Anger, I'm not sure.

All I know is I bought a phone, it came to me broken, I had to pay MORE money to get it fixed, and now I have no clue where it is.

I'm not sure what to do anymore. Has anyone else experienced this?

Best,
Astilex

Please PM me your support ticket number and I will check with support team
  Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
  double tap to wake support bam 5 46 11-04-2021, 07:22 AM
Last Post: bam
  Thanks Pine64! themagicm 0 153 11-01-2021, 11:37 AM
Last Post: themagicm
  Buyer beware: Pine64 is not checking their sales email, won't alter or cancel orders 3x5co 4 564 10-13-2021, 08:58 AM
Last Post: 3x5co
  Problems with Pinephone camera ov5640 wfk 0 463 06-29-2021, 01:53 AM
Last Post: wfk
  Pine64 forum vs other channels vongillus 14 2,625 05-06-2021, 06:16 AM
Last Post: vongillus
  Does PINE64 ship to South America? Is v1.2b the final hardware? amosbatto 4 1,229 04-05-2021, 07:35 AM
Last Post: amosbatto
  Problems updating KDE Plasma Mobile OS IMSAI8080 1 823 03-07-2021, 01:12 PM
Last Post: mark1250
  Thank you Pine64 community! Shane 1 865 01-22-2021, 06:07 AM
Last Post: moxx
Tongue New Pine64 Phone UBports Edition Can't Connect to Wifi/Doesn't Charge blindbutnotblind78 1 1,055 12-02-2020, 08:42 PM
Last Post: evilbunny
  Contribute tu Pine64 wiki p1trson 3 1,089 11-24-2020, 05:12 AM
Last Post: evilbunny

Forum Jump:


Users browsing this thread: 1 Guest(s)