Cancel my order?

[Ghost]

At this point, is it possible to cancel my order? I have yet to have been given a tracking number and it doesn't appear that anything has shipped yet, so I'd just like to terminate things. Is there anything I can do? 

Thanks, 
Sean

In short, perhaps not. Did you pledge to the kickstarter, or did you order through the Pine64 shop?

Kickstarter.

Ok. The tier selection process of kickstarter is not so much an order as it is a pledge. You agree to give a certain amount of money to a person or company to help them fulfil their aim of bringing a certain product to market. The actual rewards you are hoping to receive are considered perks rather than hard and fast purchases. You help a company achieve their goal, and as a reward, you get an item corresponding to your chosen rewards tier. 

But note: these rewards are not set it stone. There is the chance that a kickstarter may fail spectacularly and you get nothing. This does occasionally happen.

Now, in relation to this kickstarter, things have not gone entirely smoothly, but the company (Pine64 Inc) is still endeavoring to fulfil everybody's reward tiers and extras added via Backerkit. The shipping part of the kickstarter could have gone MUCH better, but they are still trying to get everything sorted out. They have not run off with our money to Aruba (at least, TL Lim has not, anyway). 

In short, you cannot cancel a kickstarter pledge, because your pledge was not for rewards so much as it was a contribution towards helping a company reach a goal. It is true that more and more companies are using kickstarter as some kind of pre-order system, and this goes against the spirit of the process somewhat. The allowance of such projects needs to be re-examined by the kickstarter team at some point.

But no, you cannot really cancel your pledge.