Order status, please help
#1
I am not angry, I am not here to rant. I am here to humbly request any update to my order.

I am backer #6,794
My card was charged in 03/07/2016 for a total of $45.97.
I received the board and the dongle mid April and nothing else.

My order:
Pine A64 1GB received
Wifi/Bluetooth Dongle received
7" LCD touch screen waiting
Acrylic open enclosure waiting


 Survey is Answered

 Rewards and Add-ons are Locked

 Credit Card is Charged

 Shipping Info is Locked

 Rewards are Shipped


There is only 1 tracking number listed on backerkit, it's for the items i already received and it's no longer working.
I noticed that other backers have received their LCD screens and/or Acrylic cases.
Any form of communication with pine64 has been fruitless. I am at my wits end. This forum is my last resort.

Any information is helpful. Thanks in advance.
  Reply
#2
(06-23-2016, 02:53 PM)johntron25 Wrote: I am not angry, I am not here to rant. I am here to humbly request any update to my order.

I am backer #6,794
My card was charged in 03/07/2016 for a total of $45.97.
I received the board and the dongle mid April and nothing else.

My order:
Pine A64 1GB received
Wifi/Bluetooth Dongle received
7" LCD touch screen waiting
Acrylic open enclosure waiting


 Survey is Answered

 Rewards and Add-ons are Locked

 Credit Card is Charged

 Shipping Info is Locked

 Rewards are Shipped


There is only 1 tracking number listed on backerkit, it's for the items i already received and it's no longer working.
I noticed that other backers have received their LCD screens and/or Acrylic cases.
Any form of communication with pine64 has been fruitless. I am at my wits end. This forum is my last resort.

Any information is helpful. Thanks in advance.
I will check with shipping facility and shipped out your missing items immediately.
  Reply
#3
(06-23-2016, 05:57 PM)tllim Wrote:
(06-23-2016, 02:53 PM)johntron25 Wrote: I am not angry, I am not here to rant. I am here to humbly request any update to my order.

I am backer #6,794
My card was charged in 03/07/2016 for a total of $45.97.
I received the board and the dongle mid April and nothing else.

My order:
Pine A64 1GB received
Wifi/Bluetooth Dongle received
7" LCD touch screen waiting
Acrylic open enclosure waiting


 Survey is Answered

 Rewards and Add-ons are Locked

 Credit Card is Charged

 Shipping Info is Locked

 Rewards are Shipped


There is only 1 tracking number listed on backerkit, it's for the items i already received and it's no longer working.
I noticed that other backers have received their LCD screens and/or Acrylic cases.
Any form of communication with pine64 has been fruitless. I am at my wits end. This forum is my last resort.

Any information is helpful. Thanks in advance.
I will check with shipping facility and shipped out your missing items immediately.

What a relief, Thank you!
  Reply
#4
(06-24-2016, 05:33 PM)johntron25 Wrote:
(06-23-2016, 05:57 PM)tllim Wrote:
(06-23-2016, 02:53 PM)johntron25 Wrote: I am not angry, I am not here to rant. I am here to humbly request any update to my order.

I am backer #6,794
My card was charged in 03/07/2016 for a total of $45.97.
I received the board and the dongle mid April and nothing else.

My order:
Pine A64 1GB received
Wifi/Bluetooth Dongle received
7" LCD touch screen waiting
Acrylic open enclosure waiting


 Survey is Answered

 Rewards and Add-ons are Locked

 Credit Card is Charged

 Shipping Info is Locked

 Rewards are Shipped


There is only 1 tracking number listed on backerkit, it's for the items i already received and it's no longer working.
I noticed that other backers have received their LCD screens and/or Acrylic cases.
Any form of communication with pine64 has been fruitless. I am at my wits end. This forum is my last resort.

Any information is helpful. Thanks in advance.
I will check with shipping facility and shipped out your missing items immediately.

What a relief, Thank you!


Is there anymore update tllim? Thanks in advance.
  Reply
#5
(07-01-2016, 08:34 PM)johntron25 Wrote:
(06-24-2016, 05:33 PM)johntron25 Wrote:
(06-23-2016, 05:57 PM)tllim Wrote:
(06-23-2016, 02:53 PM)johntron25 Wrote: I am not angry, I am not here to rant. I am here to humbly request any update to my order.

I am backer #6,794
My card was charged in 03/07/2016 for a total of $45.97.
I received the board and the dongle mid April and nothing else.

My order:
Pine A64 1GB received
Wifi/Bluetooth Dongle received
7" LCD touch screen waiting
Acrylic open enclosure waiting


 Survey is Answered

 Rewards and Add-ons are Locked

 Credit Card is Charged

 Shipping Info is Locked

 Rewards are Shipped


There is only 1 tracking number listed on backerkit, it's for the items i already received and it's no longer working.
I noticed that other backers have received their LCD screens and/or Acrylic cases.
Any form of communication with pine64 has been fruitless. I am at my wits end. This forum is my last resort.

Any information is helpful. Thanks in advance.
I will check with shipping facility and shipped out your missing items immediately.

What a relief, Thank you!


Is there anymore update tllim? Thanks in advance.

I still work on your case, should make an answer for you on Monday. Sorry that your case takes longer time than expected.
  Reply
#6
(07-02-2016, 09:07 PM)tllim Wrote:
(07-01-2016, 08:34 PM)johntron25 Wrote:
(06-24-2016, 05:33 PM)johntron25 Wrote:
(06-23-2016, 05:57 PM)tllim Wrote:
(06-23-2016, 02:53 PM)johntron25 Wrote: I am not angry, I am not here to rant. I am here to humbly request any update to my order.

I am backer #6,794
My card was charged in 03/07/2016 for a total of $45.97.
I received the board and the dongle mid April and nothing else.

My order:
Pine A64 1GB received
Wifi/Bluetooth Dongle received
7" LCD touch screen waiting
Acrylic open enclosure waiting


 Survey is Answered

 Rewards and Add-ons are Locked

 Credit Card is Charged

 Shipping Info is Locked

 Rewards are Shipped


There is only 1 tracking number listed on backerkit, it's for the items i already received and it's no longer working.
I noticed that other backers have received their LCD screens and/or Acrylic cases.
Any form of communication with pine64 has been fruitless. I am at my wits end. This forum is my last resort.

Any information is helpful. Thanks in advance.
I will check with shipping facility and shipped out your missing items immediately.

What a relief, Thank you!


Is there anymore update tllim? Thanks in advance.

I still work on your case, should make an answer for you on Monday. Sorry that your case takes longer time than expected.

Hi tllim, any updates?
  Reply
#7
(07-06-2016, 04:13 AM)johntron25 Wrote:
(07-02-2016, 09:07 PM)tllim Wrote:
(07-01-2016, 08:34 PM)johntron25 Wrote:
(06-24-2016, 05:33 PM)johntron25 Wrote:
(06-23-2016, 05:57 PM)tllim Wrote: I will check with shipping facility and shipped out your missing items immediately.

What a relief, Thank you!


Is there anymore update tllim? Thanks in advance.

I still work on your case, should make an answer for you on Monday. Sorry that your case takes longer time than expected.

Hi tllim, any updates?
Please PM me the following info and I will ask shipping facility to deploy immediately:

Backer number:
Missing items list:
Name:
Address:
City:
State/Province:
Zip Code:
Country:
Phone (for shipping purpose):
  Reply
#8
i pmed you. Thanks again!
  Reply
#9
(07-07-2016, 07:27 PM)johntron25 Wrote: i pmed you. Thanks again!

Noted, a bit overload, please allow me to have 2-3 days to response.
  Reply


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