11-04-2020, 02:49 PM
(11-04-2020, 01:43 AM)LinAdmin2 Wrote:(11-03-2020, 09:26 PM)KNERD Wrote: I take it you have never had anything manufactured. It's called have them send you some samples, or have someone go there and check the quality out before you have them sent out en-mass to customers. By the number of complaints coming about the most recent PinePhone delivery, it seems Pine64 folks are not doing any checking.I take it you have never learned the statistics of manufacturing electronic gadgets.
With any reasonable effort in testing, the result is still something like 0.1% of defective parts delivered.
What is urgently needed is pine64 and it's founder @tllim to recognize such facts and to organize after sales support in such a way that people get a replacement without further cost.
It is unacceptable that these clients of pine64.org have to pay cost of shipping back and lose the payment of the import duties paid before.
I realize it will not be 100% perfect as you cannot help but have flaws, but there seems to be a lot of complaints coming in
