Cancel my order# 8161801

[RichT]

Good point Julian, yes... except we know what Kickstarter is. We know it's a risk. The issue is the completely chaotic way orders seem to be being sent out and the inadequate way Pine seems to be communicating with its customers. Some people got orders early, some people get timely responses from the customer service team that are actually helpful and contain real information. Great. Other people, like me, can't get anything out of them – no product, no shipping number, barely an acknowledgement that there's an issue at all. If nobody had yet to receive a Pine A64 then I think we'd generally be a lot less agitated because we'd all be in the same boat. But the problem is that some people are getting them and other people are left blowing in the wind. There's no rhyme or reason to it either – it doesn't seem to entirely correlate to how much you've spent, or what extras you've ordered, or what backer number you are. Some of us are lucky, and some of us feel awfully like we're being screwed. I personally know someone – the guy who brought the project to my attention in the first place, as it happens – who has received two of them already. I can't get a straight answer out of anyone as to when I can expect my own single device. This is what is causing such negativity.